Are we talking about a dedicated Fax Machine here? Or Software to emulate A fax Machine via your Modem on your Computer? The Instruction I sent we meant for Receiving a Fax Via your Computer. If so then the answer would be NO let the Modem on the Computer answer. If it is a Voice call you should hear them talking and then you would pick up. If you are talking about a dedicated Fax machine then it should also answer it before you Answering Machine depending on how many Rings you have said in your settings. If it is Voice call then I suggest you read you Manual that came with it. When do I click on receive now? Do I pick up the phone when it rings? Will it go to fax if I don't answer the phone or to the answer machine? Do I need to know that its a fax when phone rings so I click receive now? How does this work? Thank You........Sorry to be so dumb........Bette ----- Original Message ----- For a web-based membership management utility and information on list policies, please see http://nibec.com/24hoursupport/ To unsubscribe, send a blank email to 24hoursupport-request@xxxxxxxxxxxxx with "unsubscribe" (without quotes) in the subject.