Hello, Yesterday I found that it became very slow when I log on my computer (win2k + sp4). When the Norton was scanning my computer, it shows blue screen suddenly. It showed that "KMODE_EXCEPTION_NOT_HANDLED".Then it began dump physial memory and shut down. Can you help me? Thanks Yawei For a web-based membership management utility and information on list policies, please see http://nibec.com/24hoursupport/ To unsubscribe, send a blank email to 24hoursupport-request@xxxxxxxxxxxxx with "unsubscribe" (without quotes) in the subject.