>Canon Multipass 3500 ( yeah I know..lol) printer head is about 3 >months >old, they usually last a year ?? Hi Lynda, I'm not familiar with that exact model, but a brief web search seems to indicate that it is an inkjet? I was actually rather hoping that it was a laser printer, because in that case it could be a defective or damaged cartridge which would be a simple (if possibly expensive) fix. An inkjet though... I don't know. It sounds as if the paper is somehow not being supported firmly under the printhead in the middle. Weird. That is not a problem I have ever seen or heard of before, nor can I find anything specific about it on the web. I did find one site that looks pretty good for troubleshooting all kinds of problems: http://howto.lycos.com/lycos/more_topic/1,,139,00.html Sorry I couldn't be of more help. The answer is probably out there, maybe someone else here knows more. Ron - Users can unsubscribe from this list by sending email to 24hoursupport-request@xxxxxxxxxxxxx with 'unsubscribe' in the Subject field OR by logging into the Web interface at http://web.tampabay.rr.com/spider1/24hrsupport.htm.