I had the same problem and yes, you do need an updated driver. Go to http://www.roxio.com/en/support/software_updates.jhtml Vicky pcvictoria@xxxxxxxxxxxxx -----Original Message----- From: 24hoursupport-bounce@xxxxxxxxxxxxx [mailto:24hoursupport-bounce@xxxxxxxxxxxxx] On Behalf Of The Jubien's Sent: Friday, March 07, 2003 4:11 PM To: 24hoursupport@xxxxxxxxxxxxx Subject: [24hoursupport] Burner Problems Hello: My friend has an Adaptec 24/10/40 cd burner. He want to use Easy CD Writer Version #5 Platinum. The program installed ok but when he tries to use any of the utilities he gets the following messages: Creator API returns failure. Utility cound not detect any supported CD recorder. Please ensure your CD recorder is properly connected. If problem persists please re-install Easy CD Creator. **** He has reinstalled and checked the connections but cd writer will not recognize the burner. Any suggestion on what I should do or look for? He is using Windows 98 SE. I have a feeling that he might need a driver for the burner but if that is the case where do I find one? Irene jubfam@xxxxxxxxxxxx For a web-based membership management utility and information on list policies, please see http://nibec.com/24hoursupport/ To unsubscribe, send a blank email to 24hoursupport-request@xxxxxxxxxxxxx with "unsubscribe" (without quotes) in the subject. For a web-based membership management utility and information on list policies, please see http://nibec.com/24hoursupport/ To unsubscribe, send a blank email to 24hoursupport-request@xxxxxxxxxxxxx with "unsubscribe" (without quotes) in the subject.