List members: I recently downloaded a virus definition update to this Grisoft program. On my first attempt to use the program, it failed and has not worked properly since, not even with a fresh download. This is distressing because AVG (a free program for single users) has never failed me prior to this experience and I am temporarily without virus protection other than what may be afforded by ZoneAlarm. I have Norton Utilities, which I removed from my system several months ago because of their tendency to conflict with other programs. I got no help from Grisoft which provides tech support only to paid commercial subscribers. Likewise from the web when I entered the AVG error message: Driver (CORE) not found winerr=2 I find the problem described (with various operating systems) on the web with no solutions offered. Anyone else had this experience? Paul K. For a web-based membership management utility and information on list policies, please see http://nibec.com/24hoursupport/ To unsubscribe, send a blank email to 24hoursupport-request@xxxxxxxxxxxxx with "unsubscribe" (without quotes) in the subject.