I bet that the exchange services run under the context of the administrator account, but I thought that the concept of the Exchange Service account had gone away in Exchange 2000. We're still on 5.5 here, and I know that 5.5 uses a service account. Look in the services control panel for Exchange services, and then look at what is set on the "Log On" tab. I bet it is the Domain Admin account with the old password... HTH, Glenn Sullivan, MCSE+I MCDBA David Clark Company Inc. -----Original Message----- From: Rod Falanga [mailto:rjfalanga@xxxxxxxxxxxxxx] Sent: Wednesday, November 26, 2003 7:15 AM To: windows2000@xxxxxxxxxxxxx Subject: [windows2000] Why can't we get into Outlook? Let me start by giving a little bit of history. For the last several weeks (8 to 10 weeks), our Internet connectivity at work has been extremely poor. Therefore, many things, such as critical updates, were delayed in being put into place, imply because the smallest download would take forever to perform, and then would always time out. That has been resolved just last week when someone replaced some box (something called a Link Bridge; I have no idea what it is), with another box and that has really helped the situation very significantly. That is all well and good, until yesterday when I applied the critical updates to our Exchange Server 2000. I applied installed the critical updates that it had downloaded and rebooted the server. When it came back up, I discovered that no one could get into Outlook anymore. It said something like it wasn't able to reach the mail folders, etc. Unfortunately, I ride a bus to work and so I couldn't work on it anymore. Naturally, it is the first thing I am going to work on, once I get into work this morning. But the obvious question is; what happened? Why did this occur? I don't understand how rebooting a server should make MS Exchange Server 2000 simply become unavailable. What could cause that to occur? I know of only one thing that did happen, which may or may not, have anything to do with it. Last week I was away at some training. While I was gone one of my employees changed the password to the network Administrator account. I am certain that he did not reboot any of the servers after doing that. Could it be coincidence that my having to reboot the Exchange server, after the Administrator password was changed, have anything to do with it? We have a Windows 2000 Active Directory network running in native mode. Rod ******************************************************** This Weeks Sponsor SeamlessPlanet.com Register your domain name for as low as $7.75 per year! Cheaper than Godaddy..same great service! http://SeamlessPlanet.com ******************************************************** To Unsubscribe, set digest or vacation mode or view archives use the below link. http://thethin.net/win2000list.cfm ******************************************************** This Weeks Sponsor SeamlessPlanet.com Register your domain name for as low as $7.75 per year! Cheaper than Godaddy..same great service! http://SeamlessPlanet.com ******************************************************** To Unsubscribe, set digest or vacation mode or view archives use the below link. http://thethin.net/win2000list.cfm