[windows2000] Re: Strange things are happening here

  • From: "Shawn R. Beairsto" <sbeairst@xxxxxxx>
  • To: <windows2000@xxxxxxxxxxxxx>
  • Date: Wed, 3 Nov 2004 10:37:17 -0500

Hi Glenn,

1. Tried both DHCP and static, same problems.
2. Network settings are correct.
3. Can ping 127.0.0.1
4. Can ping IP address (172.16.1.70)

Thats it. Cannot ping the gateway, or anything else, either by name or IP. 
Like I mentioned, if I set him up on the ISP's network, everything works.

Thanks,

Shawn
-----Original Message-----
From: Sullivan, Glenn [mailto:GSullivan@xxxxxxxxxxxxxx]
Sent: Wednesday, November 03, 2004 10:29 AM
To: windows2000@xxxxxxxxxxxxx
Subject: [windows2000] Re: Strange things are happening here


Go systematically:

1. DHCP Server or Static?  If DHCP, and the rest of the clients work,
you can assume that the settings on the DHCP server are right.
2. Check IP Address/Subnet mask/Default Gateway.
3. Ping 127.0.0.1 (Checks the Loopback interface)
4. Ping IP Address (Checks TCP/IP stack)
5. Ping Default Gateway (Checks subnetting & Default Gateway)
6. Ping other local computer by IP Address (Checks subnetting)
7. Ping other local computer by name. (Checks WINS if applicable)
8. ping remote computer by IP address. (Checks Routing)
9. Ping remote computer by name. (Checks DNS resolution)

Report back...


Glenn Sullivan, MCSE+I  MCDBA
David Clark Company Inc. 
-----Original Message-----
From: windows2000-bounce@xxxxxxxxxxxxx
[mailto:windows2000-bounce@xxxxxxxxxxxxx] On Behalf Of Shawn R. Beairsto
Posted At: Wednesday, November 03, 2004 10:17 AM
Posted To: Windows 2000
Conversation: Strange things are happening here
Subject: [windows2000] Strange things are happening here


Hi group,

I'm having a problem on a computer here (the Boss's of course). He's got
an IBM thinkpad running XP Pro. We are a small company, running on a
private LAN (172.16.1.x).
Yesterday, the laptop started having trouble communicating with the rest
of the LAN. Couldn't get email, files, etc. Rebooted, no joy. Checked
his settings, all are normal.
Checked all the cabling as well, its all good. I hooked him up to our
ISP's network connection, and it works fine. The only way I can
currently get him acess to the office network is to have him VPN from
the outside network in. Obviously, less than ideal! ;)

Whats really strange is that when I hook him up to the internal LAN, he
can't even ping anything by IP, it all times out. Doing a route "print
looks" fine. Either I'm missing something completely obvious (possible,
2 year old keeps me awake alot), or something on his laptop is really
fried.

Can anyone suggest anything?

Thanks,

--
Shawn Beairsto
Network Administrator
Data Kinetics Ltd.
http://www.dkl.com
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