[windows2000] Re: Problem Copying MSI File

  • From: "Stephen Taylor (Mitel Admin)" <STaylor@xxxxxxxxxxxxxxxxxxxxxxxxxxxx>
  • To: <windows2000@xxxxxxxxxxxxx>
  • Date: Wed, 1 Dec 2004 15:16:10 -0000

Hi Nick

Thanks Nick for your idea.
Renamed file to adobe.msi, still unable to copy.
Get "Cannot copy reader.msi, Specified network name no longer available"
Also remove msi extension to .doc extension and still the same error.

Anymore?

Thanks

Stephen


-----Original Message-----
From: Nick Smith [mailto:nick@xxxxxxxxxxxxxxx]
Sent: 01 December 2004 14:51
To: windows2000@xxxxxxxxxxxxx
Subject: [windows2000] Re: Problem Copying MSI File


I'm guessing that "Path too deep" means that the path is longer than,
say 255 characters: if you have a folder that is called, say "Adobe
Acrobat Reader 6.0.1" try shortening it to "Adobe"? 

Nick Smith,
Managing Director,
OfficeAnyplace
Tel: 020 7819 0090
nick@xxxxxxxxxxxxxxxxxx
 

-----Original Message-----
From: Stephen Taylor (Mitel Admin)
[mailto:STaylor@xxxxxxxxxxxxxxxxxxxxxxxxxxxx] 
Sent: 01 December 2004 14:38
To: windows2000@xxxxxxxxxxxxx
Subject: [windows2000] Problem Copying MSI File


Hi There

I was wondering if someone has seen the problem we are getting?
The problem is, we are rolling out Adobe Acrobat Reader 6.0.1 to all
pc's. So far everything has worked fine apart from 1 site.
The issue we have found is that when installing the package through
active directory the application doesn't get installed.
The application log has the following error "the system cannot read from
specified device". 
After every reboot the application attempts to reinstall.
So we then tried to copy the application locally and then install, 
but we get errors there too, either "path too deep" or "the specified
device is no longer available".

We had the network checked and the wan link to the site was dropping
packets, 
this has now been repaired, but still got the above problems.
Check Adobe's website, also and nothing helped.

Anyone got any ideas?

Thanks in advance.

Stephen


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