[windows2000] Re: Printer problems in Win 2K

  • From: Daniel Ensor <densor@xxxxxxxxx>
  • To: "'windows2000@xxxxxxxxxxxxx'" <windows2000@xxxxxxxxxxxxx>
  • Date: Thu, 16 Oct 2003 13:35:42 +0100

Hi Cameron
 
Did you install the printer as admin? She may not have the necessary access
when she logs on. I would re-install the printer when logged on as her and
see how that goes.
 
Cheers
Dan

-----Original Message-----
From: Bennett, Cameron [mailto:CBennett@xxxxxxxxxxxxxx]
Sent: Thursday, October 16, 2003 1:30 PM
To: Windows2000
Subject: [windows2000] Printer problems in Win 2K



Hi All, 

I have a laptop with Windows 2000 installed on it.  Before I deployed it I
installed a network based printer and all seemed fine.  Now that it is on
the clients desk, she is unable to print and I cannot open the printers
folder (it hangs the system).  I have tried going in through the control
panel etc but the computer still freezes up.  The only other clue I have is
the spoolsv.exe in Task Manager is showing a large amount of memory
consumption (20+ MB).

Can anyone shed any clues as to how I can fix this?  Other than thins
problem the computer seems fine. 

Thanks in advance, 

Cameron 

- - - - 
Cameron Bennett 
MIS, Technical Support Specialist 
Rouge Valley Health System - Centenary Site 
phone: 416.284.8131 x4660 
pager: 416.713.0642 
cbennett@xxxxxxxxxxxxxx 


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