[windows2000] Re: Hotfix Q265396 -Slow Network Performance .. .
- From: Angus Macdonald <Angus.Macdonald@xxxxxxxxxxxxxxxxxxx>
- To: windows2000@xxxxxxxxxxxxx
- Date: Fri, 18 Oct 2002 14:00:28 +0100
I've found the actual text in Technet!
"NOTE: In special cases, charges that are normally incurred for support
calls may
be canceled, if a Microsoft Support Professional determines that a specific
update will resolve your problem. Normal support costs will apply to
additional
support questions and issues that do not qualify for the specific update in
question."
-----Original Message-----
From: Sorin Srbu [mailto:sorin@xxxxxxxxxxxxx]
Sent: 18 October 2002 13:36
To: windows2000@xxxxxxxxxxxxx
Subject: [windows2000] Re: Hotfix Q265396 -Slow Network Performance .. .
On Fri, 18 Oct 2002 13:27:33 +0100, Angus Macdonald wrote:
>I have never, ever been asked to pay for a hotfix. Just phone up, tell 'em
>you need the hotfix to fix a problem and they'll email you the ftp deatils.
Really? Why do they then state on the website that any request for
a fix, is subject to a fee? Did I miss something in the
fine-print??
>-----Original Message-----
>From: Sorin Srbu [mailto:sorin@xxxxxxxxxxxxx]
>Sent: 18 October 2002 12:51
>To: windows2000@xxxxxxxxxxxxx
>Subject: [windows2000] Re: Hotfix Q265396 -Slow Network Performance ...
>
>
>
>On Fri, 18 Oct 2002 07:46:42 -0400, Rick Fogarty wrote:
>
>>The Q Article says it all...
>>
>>To resolve this problem immediately, contact Microsoft Product Support
>>Services to obtain the fix. For a complete list of Microsoft Product
>>Support Services phone numbers and information about support costs,
>>visit the following Microsoft Web site:
>>http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS
>
>Somewhere around 30 us-bucks for a measly 20k-file is quite
>annoying... Especielly when it comes to fixes MS ought to have made
>free and available in the first place...
>
>Just my personal opinion. If you need the patch/fix though, I guess
>it's worth the cost...
>
>>-----Original Message-----
>>From: windows2000-bounce@xxxxxxxxxxxxx
>>[mailto:windows2000-bounce@xxxxxxxxxxxxx] On Behalf Of suhadi
>>Sent: Friday, October 18, 2002 12:56 AM
>>To: windows2000@xxxxxxxxxxxxx
>>Subject: [windows2000] Hotfix Q265396 -Slow Network Performance ...
>>
>>Any body have Q265396 hotfix, I can't find it on Microsoft website. Or
>>maybe can tell me the link.
BW,
Sorin
# Sorin Srbu, Systems Engineer Web: http://www.farmaci.uu.se
# Dept of Medical Chemistry, Phone: +46-18-4714482 >> 5 signals
>> GSM
# Div of Org Pharm Chem, Mobile Phone: +46-701-718023
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