[windows2000] Re: Hotfix Q265396 -Slow Network Performance .. .
- From: Angus Macdonald <Angus.Macdonald@xxxxxxxxxxxxxxxxxxx>
- To: windows2000@xxxxxxxxxxxxx
- Date: Fri, 18 Oct 2002 13:56:33 +0100
You probably missed the bit like "these charges may be waived if the hotfix
actually solves your problem". Presumably you only need to pay if you are
simply collecting Hotfixes with no intention of using them AND you tell MS
this when you phone.
-----Original Message-----
From: Sorin Srbu [mailto:sorin@xxxxxxxxxxxxx]
Sent: 18 October 2002 13:36
To: windows2000@xxxxxxxxxxxxx
Subject: [windows2000] Re: Hotfix Q265396 -Slow Network Performance .. .
On Fri, 18 Oct 2002 13:27:33 +0100, Angus Macdonald wrote:
>I have never, ever been asked to pay for a hotfix. Just phone up, tell 'em
>you need the hotfix to fix a problem and they'll email you the ftp deatils.
Really? Why do they then state on the website that any request for
a fix, is subject to a fee? Did I miss something in the
fine-print??
>-----Original Message-----
>From: Sorin Srbu [mailto:sorin@xxxxxxxxxxxxx]
>Sent: 18 October 2002 12:51
>To: windows2000@xxxxxxxxxxxxx
>Subject: [windows2000] Re: Hotfix Q265396 -Slow Network Performance ...
>
>
>
>On Fri, 18 Oct 2002 07:46:42 -0400, Rick Fogarty wrote:
>
>>The Q Article says it all...
>>
>>To resolve this problem immediately, contact Microsoft Product Support
>>Services to obtain the fix. For a complete list of Microsoft Product
>>Support Services phone numbers and information about support costs,
>>visit the following Microsoft Web site:
>>http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS
>
>Somewhere around 30 us-bucks for a measly 20k-file is quite
>annoying... Especielly when it comes to fixes MS ought to have made
>free and available in the first place...
>
>Just my personal opinion. If you need the patch/fix though, I guess
>it's worth the cost...
>
>>-----Original Message-----
>>From: windows2000-bounce@xxxxxxxxxxxxx
>>[mailto:windows2000-bounce@xxxxxxxxxxxxx] On Behalf Of suhadi
>>Sent: Friday, October 18, 2002 12:56 AM
>>To: windows2000@xxxxxxxxxxxxx
>>Subject: [windows2000] Hotfix Q265396 -Slow Network Performance ...
>>
>>Any body have Q265396 hotfix, I can't find it on Microsoft website. Or
>>maybe can tell me the link.
BW,
Sorin
# Sorin Srbu, Systems Engineer Web: http://www.farmaci.uu.se
# Dept of Medical Chemistry, Phone: +46-18-4714482 >> 5 signals
>> GSM
# Div of Org Pharm Chem, Mobile Phone: +46-701-718023
# BMC, Box 574, Uppsala University Fax: +46-18-471-4474
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#
# Public PGP key available on request.
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