[windows2000] Re: Hotfix Q265396 -Slow Network Performance .. .

  • From: "Joe Shonk" <JShonk@xxxxxxxxxxxxxx>
  • To: <windows2000@xxxxxxxxxxxxx>
  • Date: Fri, 18 Oct 2002 08:06:46 -0700

Don't know..  I called yesterday to get the hotfix Q382080... All MS =
asked for was my name, phone, business name, and email address.

Joe

-----Original Message-----
From: Sorin Srbu [mailto:sorin@xxxxxxxxxxxxx]
Sent: Friday, October 18, 2002 6:16 AM
To: windows2000@xxxxxxxxxxxxx
Subject: [windows2000] Re: Hotfix Q265396 -Slow Network Performance .. .



On Fri, 18 Oct 2002 14:00:28 +0100, Angus Macdonald wrote:

>I've found the actual text in Technet!
>
>"NOTE: In special cases, charges that are normally incurred for support
>calls may
>be canceled, if a Microsoft Support Professional determines that a =
specific
>update will resolve your problem. Normal support costs will apply to
>additional
>support questions and issues that do not qualify for the specific =
update in
>question."

One wonders how special the case in particular must be...


>-----Original Message-----
>From: Sorin Srbu [mailto:sorin@xxxxxxxxxxxxx]
>Sent: 18 October 2002 13:36
>To: windows2000@xxxxxxxxxxxxx
>Subject: [windows2000] Re: Hotfix Q265396 -Slow Network Performance .. =
.
>
>
>
>On Fri, 18 Oct 2002 13:27:33 +0100, Angus Macdonald wrote:
>
>>I have never, ever been asked to pay for a hotfix. Just phone up, tell =
'em
>>you need the hotfix to fix a problem and they'll email you the ftp =
deatils.
>
>Really? Why do they then state on the website that any request for
>a fix, is subject to a fee? Did I miss something in the
>fine-print??
>
>>-----Original Message-----
>>From: Sorin Srbu [mailto:sorin@xxxxxxxxxxxxx]
>>Sent: 18 October 2002 12:51
>>To: windows2000@xxxxxxxxxxxxx
>>Subject: [windows2000] Re: Hotfix Q265396 -Slow Network Performance =
...
>>
>>
>>
>>On Fri, 18 Oct 2002 07:46:42 -0400, Rick Fogarty wrote:
>>
>>>The Q Article says it all...
>>>
>>>To resolve this problem immediately, contact Microsoft Product =
Support
>>>Services to obtain the fix. For a complete list of Microsoft Product
>>>Support Services phone numbers and information about support costs,
>>>visit the following Microsoft Web site:
>>>http://support.microsoft.com/default.aspx?scid=3Dfh;EN-US;CNTACTMS
>>
>>Somewhere around 30 us-bucks for a measly 20k-file is quite
>>annoying... Especielly when it comes to fixes MS ought to have made
>>free and available in the first place...
>>
>>Just my personal opinion. If you need the patch/fix though, I guess
>>it's worth the cost...
>>
>>>-----Original Message-----
>>>From: windows2000-bounce@xxxxxxxxxxxxx
>>>[mailto:windows2000-bounce@xxxxxxxxxxxxx] On Behalf Of suhadi
>>>Sent: Friday, October 18, 2002 12:56 AM
>>>To: windows2000@xxxxxxxxxxxxx
>>>Subject: [windows2000] Hotfix Q265396 -Slow Network Performance ...
>>>
>>>Any body have Q265396 hotfix, I can't find it on Microsoft website. =
Or
>>>maybe can tell me the link.


BW,

Sorin

# Sorin Srbu, Systems Engineer          Web: http://www.farmaci.uu.se
# Dept of Medical Chemistry,            Phone: +46-18-4714482 >> 5 signals >> 
GSM
# Div of Org Pharm Chem,                        Mobile Phone: +46-701-718023
# BMC, Box 574, Uppsala University      Fax: +46-18-471-4474
# SE-751 23 Uppsala, Sweden             Visit: BMC, Husargatan 3, D5:512b
#
# Public PGP key available on request.




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