get a disk... You will be able to get SP4 from the free disks on PC magazines. Technet ??? >>> ehw@xxxxxx 08/09/03 19:37:49 >>> Yesterday attempted 2 times to install SP4 over SP2, with same results. The Installation program would download, system backup performed, the get message saying connecting to the download site, whereupon nothing else happened. By that I mean that to the contrary of the message, no effort was made to access any site (no activity on external modem or onboard tcp/ip monitor). Currently I wonder if Norton AV or Firewall was interfering, but usually get message if any conflict exists. Anyway, the suggestion was made to download SP4 from alternative site http://www.microsoft.com/windows2000/downloads/default.asp However, when go to that site, the option to download SP4 is greyed out and only option available is to order the CD. I suspect a cookie is interfering at this point. At a loss to know how to proceed. Any and all suggestions would be greatly appreciated. Hazen Woods Austin, TX USA eCS and Win2k Pro what a combination ********************************************************** To Unsubscribe, set digest or vacation mode or view archives use the below link. http://thethin.net/win2000list.cfm ********************************************************** To Unsubscribe, set digest or vacation mode or view archives use the below link. http://thethin.net/win2000list.cfm