[webproducers] JOB: Austin TX: DIRECTOR OF PROGRAM MANAGEMENT, high-end global design/innovation firm

Hi! I've got a doozy of a job for all of you, right in the heart of the best
part of Texas---great music, great tech scene, SXSW, nightlife scene, wide
open spaces to run around and breathe in, and a place where your paycheck
will go a lot further than lots of other places in the USA.
 

Director of Program Management
Austin, TX

for Top Global Digital/Product Design Firm

 

Relocation is a possibility for the right candidate.

 


About the client:

One of the world's leading strategic-creative consulting firms, they are
leaders in the industry in identifying emerging market opportunities and
transforming ideas into compelling product and service experiences, and help
Fortune 500 clients to evolve, expand, and envision their businesses.
Founded in Europe originally, the company now spans across the globe. With a
cross-disciplinary team of more than 325 employees, they offer a broad range
of industry expertise, in fields such as consumer electronics, software,
entertainment, finance, medical, retail, and fashion. 

About the role:


We have begun to tackle more strategic challenges as we work with our
clients to conceptualize next generation products. Our capabilities as a
strategic-creative consultancy offer clients a new level of insight and
innovation for brand identity, new market entry, strategic planning, and
consumer product recommendations. Our Director of Program Management must
manage multidisciplinary programs across large corporations that inform key
business decisions. The Director must understand and articulate how design
is incorporated into these business decisions and how it improves both the
user experience and the production process, raising revenue and stimulating
growth.

The Director of Program Management provides overall account leadership,
developing executive level relationships that position us as a design expert
and strategic advisor. 

As a member of the Program Management discipline, s/he is a broadly
experienced, business-savvy individual who is well-versed in managing a team
while providing outstanding client support relative to the projects in
progress. S/he is focused on project delivery, assuring overall quality and
customer satisfaction. The ideal candidate must be able to identify a
client's business and communication needs and readily coordinate with the
delivery teams to adapt project plans to meet those needs.

Essential Functional duties (most important parts of job):

. Take the lead to develop broad solutions and approaches and is accepted by
the client as a trusted business advisor
. Work with Creative/Strategy Leads and Major Account Directors to develop
account strategy
. Consistently manage client expectations, ensure delivery of the highest
quality service, and solicit and act on client feedback
. Consistently identify needs client may not recognize and ensure that
approaches and solutions are linked to client objectives and future needs
. Expand contacts with key client executives at highest level possible,
maintaining strong post-engagement relationships, and introduce appropriate
resources
. Clearly articulate complex concepts and ideas to clients and team members
. Communicate engagement status and strategic recommendations to clients and
team members
. Develop well-written documents and presentations 
. Effectively and efficiently plan and prioritize all deliverables and
resources working across the account


 

        

Qualifications:

. 10 years related experience
. MBA preferred
. Previous experience in a client service organization, preferably with top
tier consulting firm or major design studio
. Strong experience and knowledge of design and design process
. Proven experience developing and managing long term, multiple project
client relationships 
. Deep understanding of project management, work flow and infrastructure
. Proven ability to manage project scope, set and manage to client
expectations
. Ability to interact with client at all levels, from project administrators
to CEOs
. Deep understanding of account management
. Proven track record of satisfied large scale clients 
. Ability to focus on long term business and design goals of clients
. Knowledge of contracts and commitment to contract compliance
. Strong experience with budget tracking and analysis; and strong Business
Software skills
. Ability to manage and mentor

Interested?

Email resume + $ requirements to:

joanne (at) joanneweavergroup (dot) com
 <mailto:joanne@xxxxxxxxxxxxxxxxxxxxx> joanne@xxxxxxxxxxxxxxxxxxxxx

Please pass onto interested parties; referral bonus offered

 

Thanks so much,

Joanne

 <http://www.joanneweavergroup.com> www.joanneweavergroup.com

UX + Creative Talent Acquisition


 

 

 

 

 

Joanne Weaver

President

The Joanne Weaver Group

UX + Creative Talent Acquisition

 <http://www.joanneweavergroup.com> http://www.joanneweavergroup.com

+1 917 623 9369

 

 


 

 




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