[waug] Hello can you help
- From: mrsbs@xxxxxxxxxx
- To: waug@xxxxxxxxxxxxx
- Date: Tue, 13 Jan 2009 15:47:43 GMT
Hello everybody at WAUG.
It been a long time since coming to Yeovilton. I miss it, but business
comes first unfortunately.
I have a problem with my Space Cube internet. I have contacted R-Comp
and I am awaiting a reply to my last email to him.
I have also contacted Aaron Timbrell to see if he can help.
To save me rewriting the info please see the attachment to Aaron,
which I hope explains my problem.
May I just add a new find.
If AVG is unticked on the Windows side I can send emails via BT but I
cannot receive emails via BT.
Hope you can put some light on it. And hope to see you at South West
Show next month.
Many Thanks
Norman Brooks
--
This is Mrs B's Caring Catering Ltd
For All Your Catering Requirements
In a message dated 12/01/2009 17:31:27 GMT Standard Time, mrsbs@xxxxxxxxxx
writes:
>Hello Aaron
>Please can you help or put some light on my internet problem.
>Firstly, thank you for Virtual Acorn for my laptop. I have not used it
>yet as it is being installed for me.
>I have a kind of conflict between Windows and Acorn internet where the
>present problem is in my opinion to do with AVG. If I untick the email
>scanner then use Acorn/Riscos it works.
>With tick everything fails (see Attachment Tick)
>I have asked Andrew @ R-comp (see Past message and recent
>Message 2. Which at present I have not received a reply)
>Back drop shows on start up "Hermes" and Free uk on both Windows and
>Acorn work fine, (when unticked)
>But the Bt bit stays on the screen (attachment, error)
>Neil who is carrying out our computer set up at our unit says that he
>cannot contact AVG as the problem is on a "unpopular"
>system to them (AVG).
>Does this make any difference, because I never had this problem before
>on my old Risc Cube using Free Uk broadband at home and the unit.
>I am sure I never had this problem when I had the Space cube from
>R-comp at first.
>And I am sure it started since the wireless modem has been fitted at
>our unit that this has started. This I am not 100% sure, but Neil says
>he installed the wireless modem but never changed any settings any
>where.
>I hope I have not confused you. But welcome any help.
Thanks for the e-mail and I am sorry you are having a problem.
Unfortuanetly I really can't help as I don't use RISC OS for
e-mail. I know we have lots of customers using AVG (because I
recommend it) with MessengerPro without problems. I can
only refer you back to R-Comp - sorry.
Aaron (VirtualAcorn)
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