hello Joe i think what you need to do is reinstall the folders back on your sd card. you might check if you deleted them from the card. and if so reinstall them and you should be ok. regards Vincent From: joe bollard Sent: Monday, September 13, 2010 7:29 PM To: vip students Subject: [vip_students] victor reader stream hello friends, for the past couple of weeks i've been trying to get my victor stream reader to work, stupidly i formatted the card a couple of weeks ago, i had finished the books that were on the reader, so i thought the quickest way to erase the card was to format it, now, i can't get my audible books to load on to the reader, i keep getting a message saying "reader is not activated" how do i activate it, i've downloaded a couple of books from audible, they are sitting on my laptop waiting to be loaded on to the reader, but it's not just a case of copying and pasting, i do have to do something with the "audible" bookshelkf, any help will be gratefully accepted, take care, travel safely, joe.