[vip_students] Re: printer
- From: "Paul J. Traynor (NCBI)" <paul.traynor@xxxxxxx>
- To: <vip_students@xxxxxxxxxxxxx>
- Date: Fri, 21 Aug 2009 21:38:20 +0100
Hi Mary,
I will try and give you a call tomorrow Saturday and see how we get on.
Paul.
From: vip_students-bounce@xxxxxxxxxxxxx
[mailto:vip_students-bounce@xxxxxxxxxxxxx] On Behalf Of MARY STRATTON
Sent: 21 August 2009 19:45
To: VIP-Students
Subject: [vip_students] printer
I am back once again regarding the Epsom printer. If you remember, it
refused to print, jaws kept saying that the ink could not be recognised
although it had already printed some sheets. I contacted Curry's where the
printer was purchased and was told to bring the printer back to the store. I
did so,the person who dealt with me connected it to a computer in the repair
area after inserting new cartridges of ink. It was working fine. She gave
me a programme which she said needed to be installed when new ink is
inserted. I cannot follow her instructions but in frustration I tried to
print a short document. It worked perfectly. However, when I tried to
print a second one today, it refused and once againit cannot recognise the
inkand is searching for yellow argenta. I wonder if someone could possibly
talk me through the following programme.
1 windows screen
2 start button
3control panel
4choose printers
5highlight
6 select printing
7 enter on ink replacement. I do hope someone can come to my assistance.
Mary.
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