Hello Eleanor, my heart felt sympathy goes out to you on the passing of your guidedog. I am going through the same grief at the moment as my gorgeous golden retriever Shannon passed away ten weeks ago. He was 13 years old and retired for two of those. I miss him so much each day, but he was a marvelous worker in his time. Hope it gets easier for you as the days pass. Best wishes, Maureen Murray. ----- Original Message ----- From: Eleanor Burke To: vip_students@xxxxxxxxxxxxx Sent: Tuesday, April 29, 2008 9:32 PM Subject: [vip_students] Re: internet explorer and add ons problems It's obviously a pdf file that you are trying to open. Unfortunately I sometimes get this too but when I give it a go again it works out OK. What version of Adobie Acrobat Reader are you using? Are you familiar with PDF files? I am feeling very sad tonight as I had to have my little guide Dog Pedro (retired) put to sleep today. He was 12 years and 7 months and had been with me for 10 years and 8 months. Those of you who have guide dogs will know what a heartbreak this is. They do such a wonderful job. Where owould we be without them? Eleanor ----- Original Message ----- From: Edel Carey To: vip_students@xxxxxxxxxxxxx Sent: Tuesday, April 29, 2008 9:23 PM Subject: [vip_students] internet explorer and add ons problems Hi again I'm trying to open a file from a government website and I keep getting the following message internet explorer has encountered a problem with an add-on and needs to close. The following add-on was running when this problem occurred. Add on name: AcroPDF.dll Company Name: Adobe Systems Incorporated Description: Adobe PDF Browser Control I also had this problem a few weeks ago with the tipperary institute website. There is an option to learn more about add-ons in the box but my pc freezes at that point. Anyone any suggestions. I feel it might be something to do with my firewall or protection. Cheers Edel.. ------------------------------------------------------------------------------ No virus found in this incoming message. Checked by AVG. Version: 7.5.524 / Virus Database: 269.23.4/1396 - Release Date: 24/04/2008 18:32 -- I am using the free version of SPAMfighter for private users. It has removed 521 spam emails to date. Paying users do not have this message in their emails. Get the free SPAMfighter here: http://www.spamfighter.com/len