Hi, That would indicate that the email address is not correct, or is not typed out properly or in full. Also, do not include any < [less-than] or > [greater-than] signs before or after the address. An email address comprises of at least three or four parts: the name; the at sign; and the domain or ISP, which may be followed by the domain or ISP country suffix - if it has one. ----- Original Message ----- From: "MARY STRATTON" <marybstratton@xxxxxxxxxxxxxx> To: "VIP-Students" <vip_students@xxxxxxxxxxxxx> Sent: Wednesday, June 17, 2009 7:28 PM Subject: [vip_students] email I am trying to send an email to a person whoes address is not in my address box. I have this person's correct email address,but when I attempt to forward the email, jaws tells me that the message cannot be sent, that I must check my address list for a match. Is there something I need to do before I send a first email to someone. Can anyone help please. Mary.