Hi Jackie If you're using Outlook express When in a new message 1. Press alt and right arrow to message 2. Down arrow to "set priority" and press enter. Here, you can choose between high, normal or low importance. You could visit the below website which might have a way to contact Bertie http://www.irlgov.ie Joan Ann. ----- Original Message ----- From: Jackie McBrearty To: vip_students@xxxxxxxxxxxxx Sent: Saturday, July 21, 2007 11:52 AM Subject: [vip_students] email hey all I was wondering how would one get high importance on an email. I've got a few that said high importance, and I'm planning on sending an important email soon and want to put that on it oh just one more thing would anyone know how to find Bertie a'herns email address. I can't see him being on skype ha ha. thanks yours Jackie