[vip_students] Re: computer freezing

Thank you Jenny that is great. I do not require it at present but just good to know about the service.


Eleanor
----- Original Message ----- From: "janeobrien" <jeobrien5@xxxxxxxxxx>
To: <vip_students@xxxxxxxxxxxxx>
Sent: Wednesday, November 24, 2010 2:21 PM
Subject: [vip_students] Re: computer freezing


hi eleanor,
i only know the people in my own area. i am sure you could get the information from the ncbi at whitworth road.

jenny
----- Original Message ----- From: "Eleanor Burke" <eleanorburke@xxxxxxxxxxxxxx>
To: <vip_students@xxxxxxxxxxxxx>
Sent: Friday, November 19, 2010 8:16 PM
Subject: [vip_students] Re: computer freezing


Well that is very interesting Jenny re those who can help. If I ever need to avail of this service while in Ireland, please can you tell me who to contact?
Many thanks

Eleanor
----- Original Message ----- From: "janeobrien" <jeobrien5@xxxxxxxxxx>
To: <vip_students@xxxxxxxxxxxxx>
Sent: Friday, November 19, 2010 8:07 PM
Subject: [vip_students] Re: computer freezing


hi eleanor,
yes the ncbi have people we can call on who are also very professional indeed. on what basis they are employed i haven't a notion but they are always excellent. i will take on board what yourself, aedan and flor have told me and hopefully i will get sorted.
thanks a lot for your reply.
jenny
----- Original Message ----- From: "Eleanor Burke" <eleanorburke@xxxxxxxxxxxxxx>
To: <vip_students@xxxxxxxxxxxxx>
Sent: Friday, November 19, 2010 7:31 PM
Subject: [vip_students] Re: computer freezing


I think an immediate trip Jenny. Off you go tomorrow while you have a day off!!! In UK the RNIB have a service of computer volunteers. These are sighted people with a knowledge of IT and it is possible to call and ask for one to visit. It may mean waiting for about a week or so but my experience is that they are excellent. Anything like that in Ireland? Wonder if not, if NCBI would ever consider setting up such a service. I think the RNIB might pay the volunteers' travel expenses but that is as far as it goes. Would think they have police search done too but that is only as good as on the day it is done!!!

Eleanor
----- Original Message ----- From: "Aedan O'Meara" <aomeara@xxxxxx>
To: <vip_students@xxxxxxxxxxxxx>
Sent: Friday, November 19, 2010 6:39 PM
Subject: [vip_students] Re: computer freezing


Hi Jenny, Flor may be right, but what you describe makes me wonder a bout your hard drive. The fact that it will not reboot properly suggests to me
that there is more than a fan in trouble.
I would be inclined to backup any vital data without delay.
Perhaps a trip to a service centre would be best.
Kind regards
Aedan.


-----Original Message-----
From: vip_students-bounce@xxxxxxxxxxxxx
[mailto:vip_students-bounce@xxxxxxxxxxxxx] On Behalf Of janeobrien
Sent: Friday, November 19, 2010 4:25 PM
To: vip students
Subject: [vip_students] computer freezing

hi to the list,
can anyone help me please,
when i turn on my computer everything is in order until i read a couple of
emails and bingo my computer freezes for no good reason.
i turn it off from the tower, but each time i turn it back on i just get a buzzing sound and nothing happens, this occurs at least 4-5 times and then
it works perfectly.
as you can imagine it is very frustrating.
i am using "jaws 9" and "windows xp home addition" i also have avast 5 which

updates each day.
any thoughts would be much appreciated but could i ask any explanations in
simple language as i am certainly not a computer buff.
thanks for any help.

jenny o'brien.
















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