Hi Vincent, Okay sorry about that but the information I gave you in my last email will still apply in part to finding out what keystrokes you need to read charts even in jaws 9. I also feel that perhaps there are display issues here with the work computer and this needs to be looked at. Correct display settings for jaws and windows XP as follows and needs to be carried out by an administrator there in FAS using full admin rights to the computer; 1. Press Control plus Escape or Windows Key to open the Start Menu. 2. Press S for Settings and Enter on Control Panel. 3. Press the letter D till you hear display and press Enter. 4. on the Themes Page: Windows XP should be set to modified by default. To change press alt plus down arrow to open 5. Control Tab to the Desktop Tab Set background to bliss Set position stretch 6. Press Control Tab to Screen Saver Set to none] 7. Control Tab to Appearance Tab Set to Windows Classic Style Color Scheme Windows Standard Font Size Normal 8. Tab to OK and press Enter Suggestions for setting up folders in Windows XP 1. Hold down the Windows key and press the letter M to get to the desktop. 2. Press M for my computer and press Enter. 3. Press Alt plus t and down arrow to Folder Options and press Enter. 4. When on the general tab, set tasks to use Windows Classic Folders. Set to Open folders in the same Window. 5. Tab to OK and press Enter. 6. Make sure that you check that your video display driver is up-to-date also. This is very important as an old driver will do nothing for jaws trying to focus. Jaws with microsoft word 1. while in word make sure that the A. view menu/print layout is chosen. B. View menu/zoom setting is set to 75%. C. Tools menu/view tab that screen tips, animation are unchecked. D. Tools/options/view tab that wrap to window is checked. Regards, Paul. Paul Traynor, Technical Support Staff, NCBI, 45 Whitworth Road, Dromcondra, Dublin 9. Tel: 1850 923 060 EM: paul.traynor@xxxxxxx Internal Virus Database is out-of-date. Checked by AVG Free Edition. Version: 7.5.516 / Virus Database: 269.21.4/1313 - Release Date: 05/03/2008 09:50 ******************************************************************** NOTICE: The information contained in this email and any attachments is confidential and may be privileged. If you are not the intended recipient you should not use, disclose, distribute or copy any of the content of it or of any attachment; you are requested to notify the sender immediately of your receipt of the email and then to delete it and any attachments from your system. NCBI endeavours to ensure that emails and any attachments generated by its staff are free from viruses or other contaminants. However, it cannot accept any responsibility for any such which are transmitted. We therefore recommend you scan all attachments. Please note that the statements and views expressed in this email and any attachments are those of the author and do not necessarily represent the views of NCBI ********************************************************************