Hi Ricky, Thanks for response and everything checked and unfortunately at 12 years old the machine is past its sell by date and has to be replaced. Thanks to all the great advice I got from so many I now know which machine is the most accessible and hope to purchase before weekend. Again many thanks, Noreen M. -----Original Message----- From: vip_students-bounce@xxxxxxxxxxxxx [mailto:vip_students-bounce@xxxxxxxxxxxxx] On Behalf Of Ricky Walsh Sent: 12 August 2009 19:33 To: V I P Subject: [vip_students] Washing Machine suggestions. Hi noreen, Before going to the expense of a new washing machine, check that the filters are not blocked up with wool tissue and so on. My wife used to have this problemuntil I discovered what the cause was. So here is a step by step insruction for emptying your washing machine. 1 get large bucket orpot. 2 hold outflow pipe into same. 3when same fills up then simply raise outflow pipe to its original position 4 feel down below the tub and you will find a circular object with a type of wing nut on it 5 turn in an anti clockwise direction and remove for cleaning 6 clean filter and replace. If it is not a blocked filter then it might be the pump that pumps the water out of the machine that has stopped working these are just a few suggestions for you that might save you the expense of buying a new washing machine and anyperson could check this out for you if you do notfeel confident in doing so yourself I hope this helps out best wishes to all Ricky Walsh _____ I am using the Free version of SPAMfighter <http://www.spamfighter.com/len> . We are a community of 6 million users fighting spam. SPAMfighter has removed 5251 of my spam emails to date. The Professional version does not have this message.