[vip_students] Re: Vodafone
- From: "JackieMcBrearty" <teambanglesltd@xxxxxxxxx>
- To: <vip_students@xxxxxxxxxxxxx>
- Date: Sun, 24 Jun 2012 19:57:29 +0100
Hey Eleanor and Dorothy.
I've been having issue with the lack of knowledge Vodafone have had in
relation to Talks and Voiceover, I've complained before and have recently
sent another email pointing out the lack of experience their agents have in
dealing with accessible phones. I went into them last week wanting a set of
eyes more than experience and the person hadn't a clue about voiceover and
even less about the iPhone, he changed the voice and other things and it
took me ages to put it back the way I had it and I ended up fixing the thing
myself. I believe that training is needed on such technologies. I do hope
Dorothy you do get your C5 sorted out as I also have this phone and its a
grand handy wee yoke bounceable off a wall so to speak.
good luck with it all
yours
Jackie
----- Original Message -----
From: "Eleanor Burke" <eleanorburke@xxxxxxxxxxxxxx>
To: <vip_students@xxxxxxxxxxxxx>
Sent: Saturday, June 23, 2012 11:57 PM
Subject: [vip_students] Re: Vodafone
Dorothy
Let me know tomorrow evening how things go and we will take it from there.
----- Original Message -----
From: "Dorothy" <dorothy.darke@xxxxxxx>
To: <vip_students@xxxxxxxxxxxxx>
Sent: Saturday, June 23, 2012 11:54 PM
Subject: [vip_students] Re: Vodafone
Hi Eleanor
I have just come up and found your previous messages. I am a bit tired
so will have another go with my phone tomorrow.
Thank you very much for all the help you have given me. You are right,
the Staff at Voda Fone should be more helpful, they used to be when I got
my old N70 phone but now they just can't be bothered.
If I can't get this right, I am really thinking about getting another
phone as I am sick of the hassle with them, my phone has been sent away
to them more than once and it is an absolute nuisance.
Speak later,
Dorothy.
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