Hey Albert I've tried that but I do believe there is either something wrong with the data cable or the connection in the phone. as if I jiggle the wire the phone gives an option to connect but then it must disconnect the four options I get is mass storage, media transfer, pc sweet and image transfer. I connect via mass storage as I want to bring over files from the computer but there is something not right I've also tried the other three options to connect but nothing. thanks for your help yours Jackie