Hi Roslyn. The only thing i can think of at the moment is that there is an unusual characters in the email address. so just go through the address character by character. ----- Original Message ----- From: Roslyn Allman To: vip_students@xxxxxxxxxxxxx ; vicsireland@xxxxxxxxxxxxx Sent: Tuesday, June 23, 2009 8:24 PM Subject: [vip_students] Problem in contacts on OE Hi all, Just tried to send an email there to an email address not already in my contacts, as I've done many times before. Using Windows XP and JAWS 8. However this time OE would not send the email. When I tried to insert the email address into my contacts as I was being asked to do OE was telling me there were problems with the characters in the email address. Anybody any suggestions. It's in response to a job application so I'd like to get this sorted asap. Thanks in advance. Roslyn