Hi Petrina, What has happened is that you have accidently turned on the jaws "home row mode". the keys to turn it on and off are "insert + space bar". This is a tool used by blind programmers and it tries to give them some idea of what the screens within an apploication are like. Its not a problem just a feature accidently turned on. Paul. From: vip_students-bounce@xxxxxxxxxxxxx [mailto:vip_students-bounce@xxxxxxxxxxxxx] On Behalf Of Petrina Finn Sent: 07 September 2007 11:38 To: vip_students@xxxxxxxxxxxxx Subject: [vip_students] Outlook express query Hi there, Hope someone can help me. If I have Outlook express open for a while, the following happens. When I press tab to move around it says "No next window". If I try shift -+ tab it says "no prior window. If I try and use the arrow keys it says (no characters, some caracters, most characters, more characters, all characters.f" I have tried turning JAWS off and on again to no avail. I have shut down the programmes and back on again, to no avail. All that seems to wo4rk is to shut the computer down altogether and start again. When this is happening a sighted person is able to move around the window using the mouse. Hope you all have a lovely weekend. Thanks, Petrina ******************************************************************** NOTICE: The information contained in this email and any attachments is confidential and may be privileged. If you are not the intended recipient you should not use, disclose, distribute or copy any of the content of it or of any attachment; you are requested to notify the sender immediately of your receipt of the email and then to delete it and any attachments from your system. NCBI endeavours to ensure that emails and any attachments generated by its staff are free from viruses or other contaminants. However, it cannot accept any responsibility for any such which are transmitted. We therefore recommend you scan all attachments. Please note that the statements and views expressed in this email and any attachments are those of the author and do not necessarily represent the views of NCBI ********************************************************************