Hi All, Here is the procedure for downloading updates which are offered to you via the automatic update process of windows XP. Try and see if you can do it. 1. While on the desktop those of you who use magnification, look down where the clock is and see if you are getting a notice telling you that updates are available for your computer. Jaws users, use keys: "insert + F11" to bring up a list of icons and then use the down arrow to see what each item in the list is about. Again if you come to an icon saying that updates are available, use the tab key once until jaws says; "right mouse click" and press the enter key. Magnification users should press the right mouse click on the update icon shown in the system tray and then left click on install now if you are prompted. Jaws users, hit the spacebar on the "install now" prompt. 3. You may be presented with a license agreement so if this is the case use the tab key to get to the "accept button" and press the "space bar" n it. Magnification users, just left click on the "accept button". 4. Now the updates will begin to download themselves to your computer. Many times once the updates have been successfully downloaded to your PC the process may come up with a dialogue box when finished. If t his happens it usually means it is prompting you for something. In most cases this will be that it wishes to "restart" the computer so tab key to the restart button and hit the spacebar. Soon afterwards the computer will shut down and then restart itself once more. All this is perfectly normal. Take a look at your computer when you read this and see if it is telling you that updates are available for download and give it a go. Paul. ******************************************************************** NOTICE: The information contained in this email and any attachments is confidential and may be privileged. If you are not the intended recipient you should not use, disclose, distribute or copy any of the content of it or of any attachment; you are requested to notify the sender immediately of your receipt of the email and then to delete it and any attachments from your system. NCBI endeavours to ensure that emails and any attachments generated by its staff are free from viruses or other contaminants. However, it cannot accept any responsibility for any such which are transmitted. We therefore recommend you scan all attachments. Please note that the statements and views expressed in this email and any attachments are those of the author and do not necessarily represent the views of NCBI ********************************************************************