hi eleanor, is it a braille lite. try a warm reset, Jenny ----- Original Message ----- From: Eleanor Burke To: vip_students@xxxxxxxxxxxxx Sent: Friday, May 09, 2008 8:46 PM Subject: [vip_students] Braille Note I am learning how to use this and it has gone wrong. I had a usb mass storage device plugged in and for some reason it started saying card not recognized. This has not happened before. I must have hit something. The whole thing is frozen nw and even if I turn off and on again it keeps saying card not recognized. Anyone help. Eleanor