Louise is right, the below is taken from the freedom scientific site: http://www.freedomscientific.com/training/training_Summary.asp For JAWS users, being able to look at attachments to an email depends on how the originator sets up their email. The worst possible way to use Outlook with attachments is to have your email set up to create Rich Text email messages. Change your preferences to either plain text or HTML messages. Here's how in Outlook: * Go to the tools menu (ALT+T) * Choose Options (O) * Press CTRL+TAB to move to the "Mail Format" page. * Press ALT+O if necessary to move to the "compose in this message format" combo box. In this combo box, choose either Plain Text or HTML. Apologies if this mail doesn't appear correctly, guess which format I'm composing it in!!! Hope this helps, Ciaran
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