Hi Paul! This may be a stupid question, but have you actually installed the Overdrive software, or did you just download the installation file? You need to install it for the audio files to work. When it's propperly installed the audio books should be in a folder called My Media. Cheers, Robbie Sandberg -----Original Message----- From: vicsireland-bounce@xxxxxxxxxxxxx [mailto:vicsireland-bounce@xxxxxxxxxxxxx] On Behalf Of Joan Ann Brosnan Sent: 19 December 2007 00:01 To: vicsireland@xxxxxxxxxxxxx Subject: [vicsireland] Re: digital books from south dublin libraries Hi Paul You may need to update a security patch in Windows media player in order for the protected files to play. I took the following information from South dublin library website which should help you: The Windows Media Security Upgrade is a process that must be performed before Microsoft Windows Media Player will allow any DRM-protected files to be played. A security measure, the security update identifies the copy of Windows Media Player with the computer on which the Player is being used. Publishers often require this sort of security in order to discourage the unlawful redistribution of digital content. If you have not previously performed the security upgrade, the first time that you open OverDrive Media Console, OverDrive Media Console checks to see if you need to complete the security upgrade. If a security upgrade is needed, a message is displayed notifying you that in order to play DRM-protected content, you must first upgrade the security of your Windows Media Player. Follow the instructions provided in the message to complete the security update. Alternatively, you may complete the security upgrade at any time. Complete the security upgrade as follows. If you have Windows Media Player 9 or 10. List of 6 items 1. While connected to the Internet, open OverDrive Media Console. 2. Go to Tools > Windows Media Player Security Upgrade. A dialog box is displayed, notifying you that your Windows Media Player requires a security upgrade to play DRM-protected content. 3. Click 'OK' in the dialog box. Windows Media Player opens and, the 'Security Upgrade Required' dialog box is displayed. 4. Click 'OK' in the 'Security Upgrade Required' dialog box to perform the upgrade. The 'License Acquisition' dialog box is displayed, indicating that you have installed the Windows Media Player Security Upgrade. 5. Click the 'Play' button in the 'License Acquisition' dialog box to complete the upgrade. Windows Media Player plays a brief file, confirming that you have completed the upgrade. 6. Click the 'Cancel' button to close the 'License Acquisition' dialog box. If desired, you can also close Windows Media Player at this time. You have successfully completed the Windows Media Player Security Upgrade. list end HTH Joan Ann. ----- Original Message ----- From: "Paul Halligan" <tigerone@xxxxxxxxxx> To: "Coleesa Humphreys" <chumphreys@xxxxxxxxxxxxxx> Cc: "vics" <vicsireland@xxxxxxxxxxxxx> Sent: Tuesday, December 18, 2007 8:18 PM Subject: [vicsireland] Re: digital books from south dublin libraries > hi coleesa > > went onto the southdublin library site > downloaded the e audio book overdrive programme > and also some e books > the books are in the my documents folder > but > when i click on them i get an error message > > unable to acquire a licensce to play the selected title > the requested license is either invalid or acquired > > this same message for 6 titles > > any ideas > > thanks > Paul > > tigerone@xxxxxxxxxx > > ----- Original Message ----- > From: Coleesa Humphreys > To: tigerone@xxxxxxxxxx > Sent: Monday, December 17, 2007 10:48 AM > Subject: digital books - library card > > > Hi Paul, > > > > Thanks fro your call and interest. > > > > Your library card number is > > > > D4000000275435 > > > > Your PIN is 2757 > > > > Hope your downloading goes ok. > > > > I will post you your card and some information - but it may be a while > before you get it > > Due to postal volumes. > > > > Regards > > > > Coleesa Humphreys > > > > Senior Librarian > > ICT and Service Development > > South Dublin County Libraries > > > > chumphreys@xxxxxxxxxxxxxx > > > > Tel: 01-459 7834 X6624 > > www.southdublinlibraries.ie > > > > > > > > > ************************************************************************ ******************************** > The information in this email is confidential and may be > legallyprivileged. 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