[vicsireland] Re: digital books from south dublin libraries

  • From: "Sandberg, Robert" <robert.sandberg@xxxxxxx>
  • To: <vicsireland@xxxxxxxxxxxxx>
  • Date: Wed, 19 Dec 2007 10:04:51 +0100

Hi Paul!
This may be a stupid question, but have you actually installed the
Overdrive software, or did you just download the installation file? You
need to install it for the audio files to work. When it's propperly
installed the audio books should be in a folder called My Media.

Cheers,
Robbie Sandberg
-----Original Message-----
From: vicsireland-bounce@xxxxxxxxxxxxx
[mailto:vicsireland-bounce@xxxxxxxxxxxxx] On Behalf Of Joan Ann Brosnan
Sent: 19 December 2007 00:01
To: vicsireland@xxxxxxxxxxxxx
Subject: [vicsireland] Re: digital books from south dublin libraries

Hi Paul
You may need to update a security patch in Windows media player in order
for 
the protected files to play.  I took the following information from
South 
dublin library website which should help you:

The Windows Media Security Upgrade is a process that must be performed 
before Microsoft Windows Media Player will allow any DRM-protected files
to 
be played.
A security measure, the security update identifies the copy of Windows
Media 
Player with the computer on which the Player is being used. Publishers
often
require this sort of security in order to discourage the unlawful 
redistribution of digital content.

If you have not previously performed the security upgrade, the first
time 
that you open OverDrive Media Console, OverDrive Media Console checks to
see 
if
you need to complete the security upgrade. If a security upgrade is
needed, 
a message is displayed notifying you that in order to play DRM-protected

content,
you must first upgrade the security of your Windows Media Player. Follow
the 
instructions provided in the message to complete the security update.

Alternatively, you may complete the security upgrade at any time.
Complete 
the security upgrade as follows.

If you have Windows Media Player 9 or 10.
List of 6 items
1. While connected to the Internet, open OverDrive Media Console.
2. Go to Tools > Windows Media Player Security Upgrade.
A dialog box is displayed, notifying you that your Windows Media Player 
requires a security upgrade to play DRM-protected content.
3. Click 'OK' in the dialog box.
Windows Media Player opens and, the 'Security Upgrade Required' dialog
box 
is displayed.
4. Click 'OK' in the 'Security Upgrade Required' dialog box to perform
the 
upgrade.
The 'License Acquisition' dialog box is displayed, indicating that you
have 
installed the Windows Media Player Security Upgrade.
5. Click the 'Play' button in the 'License Acquisition' dialog box to 
complete the upgrade.
Windows Media Player plays a brief file, confirming that you have
completed 
the upgrade.
6. Click the 'Cancel' button to close the 'License Acquisition' dialog
box. 
If desired, you can also close Windows Media Player at this time.
You have successfully completed the Windows Media Player Security
Upgrade.
list end

HTH
Joan Ann.
----- Original Message ----- 
From: "Paul Halligan" <tigerone@xxxxxxxxxx>
To: "Coleesa Humphreys" <chumphreys@xxxxxxxxxxxxxx>
Cc: "vics" <vicsireland@xxxxxxxxxxxxx>
Sent: Tuesday, December 18, 2007 8:18 PM
Subject: [vicsireland] Re: digital books from south dublin libraries


> hi coleesa
>
> went onto the southdublin library site
> downloaded the e audio book overdrive programme
> and also some e books
> the books are in the my documents folder
> but
> when i click on them i get an error message
>
> unable to acquire a licensce to play the selected title
> the requested license is either invalid or acquired
>
> this same message for 6 titles
>
> any ideas
>
> thanks
> Paul
>
> tigerone@xxxxxxxxxx
>
>  ----- Original Message ----- 
>  From: Coleesa Humphreys
>  To: tigerone@xxxxxxxxxx
>  Sent: Monday, December 17, 2007 10:48 AM
>  Subject: digital books - library card
>
>
>  Hi Paul,
>
>
>
>  Thanks fro your call and interest.
>
>
>
>  Your library card number is
>
>
>
>  D4000000275435
>
>
>
>  Your PIN is  2757
>
>
>
>  Hope your downloading goes ok.
>
>
>
>  I will post you your card and some information - but it may be a
while 
> before you get it
>
>  Due  to postal volumes.
>
>
>
>  Regards
>
>
>
>  Coleesa Humphreys
>
>
>
>  Senior Librarian
>
>  ICT and Service Development
>
>  South Dublin County Libraries
>
>
>
>  chumphreys@xxxxxxxxxxxxxx
>
>
>
>  Tel:  01-459 7834  X6624
>
>  www.southdublinlibraries.ie
>
>
>
>
>
>
>
>
>
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