[vicsireland] Re: Word selection prob

  • From: Ronan McGuirk <ronan.p.mcguirk@xxxxxxxxx>
  • To: vicsireland@xxxxxxxxxxxxx
  • Date: Thu, 1 Nov 2007 22:54:00 +0000


Hi Maureen,

Perhaps it isn't a JAWS problem, though I am more suspicious of JAWS than of Word. I have just upgraded now from JAWS 7.0 to JAWS 7.1 and the problem seems to have gone away. However, as it was an intermittent problem I can't be sure that it is fixed.

Unfortunately, when I upgraded to JAWS 7.1 I got the sticky control key problem back again. Oh well, I should have remembered! I will apply the fix and hope that all will be working shortly.

Ronan
On 29 Oct 2007, at 17:00, Maureen Newelll wrote:

Ronan, I have gone on to JAWS 8.00, I hadn't got the problem with 7.00 and Michael Lavin is experiencing a similar problem with JAWS 6.2, so I don't think it is a JAWS problem. I now know it to be a "word" problem triggered possibly by my new version of Kurtzweil. Updating my Office package has rectified it and I might add that the update goes back to sometime in 2000.

Maureen.
----- Original Message -----
From: Ronan McGuirk
To: vicsireland@xxxxxxxxxxxxx
Sent: Monday, October 29, 2007 1:12 PM
Subject: [vicsireland] Re: Word selection prob


Hi Maureen,


I am on JAws 7.0 . I find the problem is intermittent. It goes away sometimes and so it will be hard to be sure it is gone for good!
What is the exact version of JAWS that you are on at the moment?
On 29 Oct 2007, at 12:23, Maureen Newelll wrote:

Hi there Flor and all whom are interested, I had reason to contact Sight and Sound, U.K., this morning because the unlock code they gave me on Friday wouldn't let me in to register(strange as it may seem). This was due to the system restore, so they tell me. I explained the whys and fors of all this and the technical person suggested unloading Kurtzweil again and downloading an update service pack for Office 2000. As there was no service pack for the version of Office I have (SR 1 small business) I did find an update to SR 1A and downloaded this. I have now put back on Kurtzweil11 and have registered and the problem seems to have gone, at least for the moment. So maybe Ronan and Michael, an update might just do the trick for you - try it anyway.

Maureen. - Happy again!
----- Original Message -----
From: Flor Lynch
To: vicsireland@xxxxxxxxxxxxx
Sent: Monday, October 29, 2007 11:51 AM
Subject: [vicsireland] Re: Word selection prob

Hi maureen,

To test that hypotheses, then, uninstall K1000. I don't think the problem will be solved if you do that, however. My suspicion is that it may have to
do with some setting in Windows XP Pro: that it could be due to the
installation of anythinng now, rather than Kurzweil 1000 per se. System
Restore again, I suppose: and help from paul etc.

----- Original Message -----
From: "Maureen Newelll" <mcnewell@xxxxxxxxxx>
To: <vicsireland@xxxxxxxxxxxxx>
Sent: Sunday, October 28, 2007 5:34 PM
Subject: [vicsireland] Re: Word selection prob


Bad news Flor, after doing system restore the word problem was rectified but I then discovered to-day that my new Kurtzweil 11, du to system restore, had gone out of kilter so after re-installing Kurtzweil the selection problem
manifest again. Obviously Kurtzweil is causing it somehow.
  ----- Original Message -----
  From: Flor Lynch
  To: vicsireland@xxxxxxxxxxxxx
  Sent: Sunday, October 28, 2007 3:56 PM
  Subject: [vicsireland] Re: Word selection prob


System Restore will work, provided that, if you installed anything since
the
last time you did it, you uninstall that item until after you've done the
  System Restore.

  ----- Original Message -----
  From: "Maureen Newelll" <mcnewell@xxxxxxxxxx>
  To: <vicsireland@xxxxxxxxxxxxx>
  Sent: Sunday, October 28, 2007 2:31 PM
  Subject: [vicsireland] Re: Word selection prob


Michael and Ronan! I have managed to rectify my problem by doing a system
  restore.  Hope it stays that way now!
    ----- Original Message -----
    From: Michael Lavin
    To: vicsireland@xxxxxxxxxxxxx
    Sent: Sunday, October 28, 2007 1:37 PM
    Subject: [vicsireland] Re: Word selection prob


    Hi VICS List Members

Like Maureen & Ronan, I too have been experiencing problems with JAWS version 6 when trying to select a word using Shift+Cntrl+right arrow. I
  find
I am only selecting the initial letter of the word. This doesn't happen
  with
the applications Wordpad or Notepad. I have tried requesting assistance
  from
    JAWS support but gave up in disgust.

FS seem only interested in getting out new updates of JAWS so as to use
up
    the maintenance agreements that users are paying for.

    Michael


    -----Original Message-----
    From: vicsireland-bounce@xxxxxxxxxxxxx
[mailto:vicsireland-bounce@xxxxxxxxxxxxx] On Behalf Of Ronan McGuirk
    Sent: 27 October 2007 17:27
    To: vicsireland@xxxxxxxxxxxxx
    Subject: [vicsireland] Re: Word selection prob


    Hi Maureen,

    I am experiencing the same problem in Word 2003 with JAWS 7.0

It seems to be intermittent. It sometimes goes away if I stop and start JAWS. I am not sure what is causing it. If I get to the bottom of it I
  will
    let the list know!
    Ronan

    On 26 Oct 2007, at 11:10, Flor Lynch wrote:

    > Maureen,
    >
> it's time for you to call for the old standby, sighted assistant, to > tell you what's on the screen when you try to select a word or words
    > in Ms Word.
> Perhaps the mouse is coming a cropper somewhere? Perhaps JAWS is > misrepresenting things or getting in the way? (there may be other > things going on, whose symptoms have not manifested themselves to you > yet. In the meantime, let us know if the problem is mysteriously
    > solved!)
    >
> (You could, for experiment, unload JAWS, select a few words - say four > or five shift-ctrl-right-arrow presses - then cut to clipboard, hit > enter a few times, paste, then reload JAWS; see if JAWS reads anything
    > pasted.)
    >
    > ----- Original Message -----
    > From: "Maureen Newelll" <mcnewell@xxxxxxxxxx>
    > To: <vicsireland@xxxxxxxxxxxxx>
    > Sent: Thursday, October 25, 2007 9:41 PM
    > Subject: [vicsireland] Re: Word selection prob
    >
    >
> Flor, I had checked this option and checkbox is checked. However, I > unchecked it and rechecked it again but no joy - a bit of a mistery,
    > don't you think?
    >   ----- Original Message -----
    >   From: Flor Lynch
    >   To: vicsireland@xxxxxxxxxxxxx
    >   Sent: Thursday, October 25, 2007 7:34 PM
    >   Subject: [vicsireland] Re: Word selection prob
    >
    >
    >   maureen,
    >
> In Microsoft Word, when you get to Tools Option, ctrl+tab to the
    > Edit tab
> control. Now, tab into this diallogue and look at the various
    > options.
> About ten tab presses in, there's "automatically select entire word" > (checkbox checked), or should be checked. When I unchecked it,
    > it did not
    >   stop my ability to select words, however.
    >
    >   Also, note:  you can access the "What's this?" Help for each
    > option, by
    >   activating shift+F1, to learn more about what it does.  (This
    > particular
> doesn't work in later office versions.) When you have read this
    > help and
> press escape, you're returned to the OK button; so you need to
    > tab or
    >   back-tab to where you were if you want to pursue those tabs.
    >
    >   ----- Original Message -----
    >   From: "Maureen Newelll" <mcnewell@xxxxxxxxxx>
    >   To: <vicsireland@xxxxxxxxxxxxx>
    >   Sent: Thursday, October 25, 2007 5:43 PM
    >   Subject: [vicsireland] Re: Word selection prob
    >
    >
> Flor, I did nothing out of the ordinary that I know. I did put a
    > favorites
    >   shortcut on  desktop.  All features you asked about seem o.k.
    > although it
    > is
> difficult to know with the underline and emboldent features, not
    > being
    > able
> to highlight the word. If I put on the underline or emboldent at
    > beginning
    >   of word and arrow down to end of that word it works alright.
    > Otherwise, F8
    >   and ctrl and down arrow are both working.
> Sleep on it, you might get inspiration during the night! Come on
    > all you
    >   teckys, give Flor a dig out on this one!
    >   Maureen.
    >     ----- Original Message -----
    >     From: Flor Lynch
    >     To: vicsireland@xxxxxxxxxxxxx
    >     Sent: Thursday, October 25, 2007 4:34 PM
    >     Subject: [vicsireland] Re: Word selection prob
    >
    >
> Right. So there's nothing 'fatally wrong'. Did you re- assign
    > any keys
    >     recently?  use any fomplex Excel functionalities?  Can you
    > press ctrl+e
    >   and
> get Centred text; ctrl+l and get left Aligned, Ctrl+b for Bold,
    > ctrl+u
    > for
> Underlined, etc.? And if (In Microsoft word, of course here)
    > you press
> ctrlk-down-arrow, does JAWS read by paragraph. Does something
    > happen
    > (for
> example) if you press the control plus shift keys a few times in
    >     successsion?  You see there are still a number of
    > possibilities... so to
> narrow it all down you will have to *keep* your own hat on!, if
    > you want
    >   to
> solve this problem! (By default, the 'keyboard switching' key is
    >   alt-shift
    >     (or at least it is on my keyboard.   You might have changed
    > that to
    >     control-shift accidentally perhaps.)  Did you?  Is mouse
    > selection of a
    >   word
    >     working properly?  Do you know that the F8 key is also a
    > selection key,
    >   and
    >     does that work with ctrl, and ctrl and shift?
    >
> You could look in Tools Options - alt+t o. In the General Tab
    > control,
    > be
> sure that both checkboxes for WordPerfect users are unchecked.
    > Next
    >   there's
> the Edit tab to look into, though nothing there in particular
    > springs
    > out
    >   at
> me from your description of the problem so far. I should add
    > that I'm
    >   using
> office 2002, next up from 2000. Perhaps somebody else has the
    >   Quicksilver?
    >
    >
    >     ----- Original Message -----
    >     From: "Maureen Newelll" <mcnewell@xxxxxxxxxx>
    >     To: <vicsireland@xxxxxxxxxxxxx>
    >     Sent: Thursday, October 25, 2007 3:16 PM
    >     Subject: [vicsireland] Re: Word selection prob
    >
    >
> Hi Flor, yes, the control key works when selecting a word in both
    > notepad
    >     and wordpad.
    >     Maureen.
    >       ----- Original Message -----
    >       From: Flor Lynch
    >       To: vicsireland@xxxxxxxxxxxxx
    >       Sent: Thursday, October 25, 2007 1:18 PM
    >       Subject: [vicsireland] Re: Word selection prob
    >
    >
    >       Outside of Microsoft Office?  Outside of Microsoft word?
    > Does your
    > ctrl
    >     key
> work when selecting, copying/cutting/pasting text in, say,
    > Notepad, or
    >       WordPad?
    >
    >       ----- Original Message -----
    >       From: "Maureen Newelll" <mcnewell@xxxxxxxxxx>
    >       To: <vicsireland@xxxxxxxxxxxxx>
    >       Sent: Thursday, October 25, 2007 12:40 PM
    >       Subject: [vicsireland] Re: Word selection prob
    >
    >
    >       Flor, no joy on that front, you will have to put your
    > thinking hat on
    >     again!
    >
    >         Maureen.
    >         ----- Original Message -----
    >         From: Flor Lynch
    >         To: vicsireland@xxxxxxxxxxxxx
    >         Sent: Thursday, October 25, 2007 12:34 PM
    >         Subject: [vicsireland] Re: Word selection prob
    >
    >
    >         have you rebooted your computer since this problem
    > manifested?  If
    >   not,
    >         reboot ASAP and your ctrl key may well start to work as
    > intended.
    >
    >         ----- Original Message -----
    >         From: "Maureen Newelll" <mcnewell@xxxxxxxxxx>
    >         To: <vicsireland@xxxxxxxxxxxxx>
    >         Sent: Thursday, October 25, 2007 11:19 AM
    >         Subject: [vicsireland] Word selection prob
    >
    >
> Hello Vicsonians, I am using XP Pro with Office 2000 and
    > find that
    >   when
    >     I
    >       go
> to select a word JAWS just says "selected but does not say
    > the word
    >   and
    >     on
> copying word or words, as the case may be, JAWS then tells me
    > "nothing
    >         selected".  Selection line by line or letter by letter
    > seems fine.
    >   Can
    >         anybody help?
    >
    >         Maureen."
    >
    >
    >
    >
    >
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