[vicsireland] FW: Request: Inaccessibility of RTE Player to Blind People
- From: "Paul Dromey" <pdromey@xxxxxx>
- To: <vicsireland@xxxxxxxxxxxxx>
- Date: Mon, 16 Nov 2009 22:37:37 -0000
Hi all.
Just got the following response from RTE. Passing it on for everyone's
interest.
Paul
-----Original Message-----
From: PlayerFeedback [mailto:playerfeedback@xxxxxx]
Sent: 16 November 2009 21:21
To: pdromey@xxxxxx
Subject: RE: Request: Inaccessibility of RTE Player to Blind People
Dear Paul,
Thank you for contacting the RTÉ player with your query.
The RTÉ player is committed to making its service as accessible as possible, to
include people with visual impairments.
We have recently introduced support for JAWS for Windows which is a
screen-reading application from Freedom Scientific.
For more information about the JAWS screen-reader, please visit the Freedom
Scientific website (http://www.hj.com/fs_products/software_jaws.asp
<https://owa.rte.ie/exchweb/bin/redir.asp?URL=http://www.hj.com/fs_products/software_jaws.asp>
).
Please note, to use JAWS with the RTÉ player, additional software from Adobe is
required which is free to download here:
http://www.adobe.com/accessibility/products/flex/jaws.html
<https://owa.rte.ie/exchweb/bin/redir.asp?URL=http://www.adobe.com/accessibility/products/flex/jaws.html>
.
RTÉ Player also provides full support for keyboard only navigation.
The current version of RTÉ player is a beta service and any additional
assistive technologies will be reviewed in the context of future developments
that may be made to the service.
For more details on RTÉ’s Access Services as outlined in the RTÉ Corporate
Responsibility Report 2008 see
http://www.rte.ie/about/pdfs/rtecorporateresponsibility2008_Eng.pdf
<https://owa.rte.ie/exchweb/bin/redir.asp?URL=http://www.rte.ie/about/pdfs/rtecorporateresponsibility2008_Eng.pdf>
Best wishes,
The RTÉ player Team
www.rte.ie/playe
__________________________________________________
From: Paul Dromey [mailto:pdromey@xxxxxx]
Sent: 30 October 2009 12:28
To: Info
Subject: Inaccessibility of RTE Player to Blind People
Dear sir/Madam.
Many of my friends often recommend that I watch programmes I may have missed
again on the RTE Player. As a blind user, I find the player totally
inaccessible and frustrating and have recently discovered that other blind and
visionimpaired people have had a similar experience to mine.
I realise that the player uses flash but so does the BBC site and their player
is properly labelled and usable. I feel sure that RTE could emulate this.
Perhaps the computer accessibility section of The National Council for the
Blind
Could advise you in this matter. I would strongly recommend that you contact
them.
Hoping that this problem can be solved in the not too distant future.
Yours faithfully
Paul Dromey
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