[vicsireland] Re: Aer Lingus Website
- From: "Gerry Ellis" <gerry.ellis@xxxxxxxxxxxxxxxxxx>
- To: <vicsireland@xxxxxxxxxxxxx>
- Date: Tue, 8 Mar 2011 22:28:47 -0000
Hi,
I was in contact with the "Fix The Web" initiative in relation to the Aer
Lingus site. The response that came back from Aer Lingus was, as Esmund
suggests, use the "Book Now" link. This works very well, but still leaves a
lot of problems:
1. The ssite gives no indication of this requirement, so if you don't know
to use that link you are sunk. Is there any other secret information that is
required later in the process such as, for instance, online check-in?
2. Having to use a separate part of the site from everyone else is like
asking a wheelchair user to go through the side alley and the kitchens
instead of through the front door.
3. There are several other accessibility issues such as inappropriate alt
text. See, for instance, the two links just below the "Book Now" link which
both have alt text of "Graphic".
None of these are acceptable.
I fed this back via "Fix The Web", but have heard nothing back since then.
Mind you, if you think that site is bad, have you tried the Lidl one:
www.lidl.ie
Take care,
Gerry
If you don't know where your're going,
How will you know when you get there?
-----Original Message-----
From: vicsireland-bounce@xxxxxxxxxxxxx
[mailto:vicsireland-bounce@xxxxxxxxxxxxx] On Behalf Of Esmond Walshe
Sent: 08 March 2011 17:56
To: vicsireland@xxxxxxxxxxxxx
Subject: [vicsireland] Re: Aer Lingus Website
Hi all,
If you click on the 'book now' link on the main page, you will be brought to
the old form that contains the correct html markup to allow you to interact
with the form controls using jaws. You should be able to book a flight
without any issues from here.
Hope this helps
Esmond
On 3/8/11, Cearbhall O'Meadhra <cearbhall.omeadhra@xxxxxxx> wrote:
> Emer,
>
> I have found the same problem! I had to get my sighted children to
> complete the purchase for me!
>
> All the best,
>
> Cearbhall
>
> T: +353 (0)1 2864623 m: 08333 23487 E: cearbhall.omeadhra@xxxxxxx
> -----Original Message-----
> From: vicsireland-bounce@xxxxxxxxxxxxx
> [mailto:vicsireland-bounce@xxxxxxxxxxxxx] On Behalf Of Emer Mulhall
> Sent: 07 March 2011 17:19
> To: 'vicsireland@xxxxxxxxxxxxx'
> Subject: [vicsireland] Aer Lingus Website
>
> Hi all
>
>
>
> Does anyone know where we're at now with the Aer Lingus website? I
> tried unsuccessfully to make a flight booking. Just wondering is it
> me, or have they still not sorted out the website? I phoned to see if
> I could book that way, but of course there was a charge, which I was
> not about to pay if their site wasn't accessible.
>
>
>
> Still, I'd better get my facts right before I contact them again.
>
>
>
> Any info welcome
>
>
>
>
>
> Emer Mulhall
>
>
>
>
>
> Emer Mulhall
>
> Ict Unit
>
> Department of Environment
>
> newtown Road
>
> Wexford
>
>
>
> Phone: 053-9117412
>
>
>
>
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