Thanks for the input on Vet Schools Jill. I have actually stumbled upon something on the MSU website (where I plan to send Met's next thyroid workup for analysis) that answers a lot. I kept asking both my vet and Dr Dodds who is considered top in the thyroid field here in the USA if what they were asking me to do would give false results and both insisted it would not. I now know their game of having me give meds the day of testing anywhere from 2-4 hrs early so that I could fit into my vets schedule was actually falsely elevating his level because the previous dose still had anywhere from 2-4 hrs worth of medicine assistance for him. As for the relay calls- every business by law is required to accept relay calls. The law was created exactly for this reason- that businesses were causing problems for the deaf because they did not want to take the time to talk to us. Relay calls involve me using my TTY device to communicate to relay who then speaks what I typed to the person I am calling and then they type back to me what the person said. Yes it takes longer but I did give them an option to work with an online TTY service that would allow them to eliminate relay beyond me quickly calling and saying I needed to communicate with them. They chose not to do this or even the one IM program I can do so its not like I was not being understanding about their time- to be honest I was shocked, appalled, you name it I felt it. Even my dad says though that this place has become more like a factory and less about the individuals who are clients with them. Anyway I will be doing some calling either today or tomorrow to the vets in town and seeing what I can find out about getting care here. The fact that the clinics are walking distance is a big plus to me so I am going to look into them first. I have also been given a few referrals to some clinics as well by some friends- some with service dogs and some are also older service dogs as well so hopefully things work out for us in one of these clinics. Smile Karyn and Met