Hello Don I have played around with Google mail and others to see if I could replicate you problem and would like to add the following thoughts. I would also add that I normally use BT Yahoo mail rather than my Google mail and MSN accounts so am probably not the best person to comment. Are you using Internet Explorer? I found printing Google mail from IE somewhat different to Google Chrome that I normally use. On using the Google print command Chrome seems to display in an Adobe pdf like pre-view screen. You also get an entirely different pre-view if you use right click to print. I also found a number of queries on chat lines, none awfully helpful but the consensus seemed to indicate this problem happens after updates. Maybe it would be a good idea to look online for the latest driver for you printer. Bye Ron M ________________________________ From: Mike Bean <Mike.Bean@xxxxxxxxxxxxxxxxxxxxx> To: u3aavcuss@xxxxxxxxxxxxx Cc: m.a.sanders.hp23@xxxxxxxxx Sent: Wednesday, 10 August 2011, 10:35 Subject: [u3aavcuss] Don Kay (donbethkay@xxxxxxxxx) wrote: Hi, I have a problem: I have two e-mail accounts, MSN and Google. The problem is that I am unable to print any Google e-mails, but MSN and any other net screens print OK. When printing Google e-mails the printer prints out what looks like programming information, page after page of the stuff!! Any ideas?