[u3aavcuss] Re: E mail attachments I cannot open

Hello one and all,

This problem is not a function of whether you are using Windows XP, Vista
or Windows 7.  It is a function of which Version of Microsoft Office and in
particular which version of Word, you are using.  Versions of Word from
1997 to 2003/2004 generate files with a .doc file extension.  Versions of
Word from 2007 onwards generate files with a .docx file extension.

If you know someone who has Word 2007, they will be able to convert .docx
files to .doc files.

I hope this is of some help.

Regards,

Mike Sanders



On 18 April 2012 13:31, Peter and Jean Ashton <
peterandjeanashton@xxxxxxxxxxxxxxx> wrote:

> **
> I have the same problem, also using Windows XP. Can't open docx. files.
>
> Peter
>
> ----- Original Message -----
> *From:* Shirley Stokes <treveris9@xxxxxxxxxxxxxx>
> *To:* u3aavcuss@xxxxxxxxxxxxx
> *Sent:* Wednesday, April 18, 2012 12:30 PM
> *Subject:* [u3aavcuss] E mail attachments I cannot open
>
> Good morning everyone
>
> I have received an e mail from the District Council with an attachment
> which I cannot open.  (This often happens, and I now know how to ask
> friends to re-send using a different form, but don't want to have to write
> similarly to outside agencies). The following message appears when I try to
> open them
>
> 'This file does not have a programme associated with it for performing
> this action. Create an Association in the Folder Options Control Panel'
>
> I am still using Windows XP and cannot find the 'Options Control Panel'.
> I have tried all the folder files, and associated options but nothing seems
> to have anything to do with the required action!  I think that at some
> stage I must get a more up-to-date computer, but am partly put off by the
> fact that as soon as one does that, they bring out a new programme.
>
> Shirley Stokes
>
>

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