[TN-Bird] Re: Nikon guarantee

Michael and all birders,

I very recently had virtually the identical experience with Nikon.  (Though 
my eyepieces were scratched from my own fault and mine were 8 years old.)  
They replaced them with totally new bins that are even better than the $900 
pair I had before.  In fact, these are the best bins I have ever used.  I am 
amazed.  (They did charge me $16--best deal I've ever gotten!)

Kudos to Nikon!

Dev Joslin
Monteverde, Costa Rica


>From: "michael sledjeski" <mtnsylva@xxxxxxx>
>Reply-To: mtnsylva@xxxxxxx
>To: TN-bird@xxxxxxxxxxxxx, mbsledjeski@xxxxxxx
>Subject: [TN-Bird] Nikon guarantee
>Date: Sun, 30 Oct 2005 12:58:37 -0500
>
>  I gave my wife, Leslie, a pair of 8x42 waterproof Nikon binocs obout 5
>yearsago.  Internal fogging developed on the eyepiece lenses, so she
>contacted Nikon to see if they could clean them at a reasonable price.
>Answer: yes, the price would be $10 plus shipping. -Great! She sent them
>off.    A couple weeks later, Nikon called to say that parts would be
>required, but unfortunately, shipping them from Japan would take an
>inordinately long time, so would it be O.K to send a brand-new replacement
>pair?  YES!  -  In a few days she received an in-the-box set of Monarch 
>ATB,
>waterproof, FOGPROOF, binoculars, superior in every way to the originals.
>We've in fact read that some users are of the opinion that they're
>equivalentto $1000+ Swaroskis or Leicas.   So, 5 stars for Nikon for
>exceeding any reasonable expectations for product support, and standing
>behind their 30-year warrantee.   Michael Sledjeski
>=================NOTES TO SUBSCRIBER=====================
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>_____________________________________________________________
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=================NOTES TO SUBSCRIBER=====================

The TN-Bird Net requires you to sign your messages with
first and last name, city (town) and state abbreviation.
You are also required to list the count in which the birds
you report were seen.  The actual date of observation should
appear in the first paragraph.
_____________________________________________________________
To post to this mailing list, simply send email to:
tn-bird@xxxxxxxxxxxxxx
_____________________________________________________________ 
To unsubscribe, send email to:
tn-bird-request@xxxxxxxxxxxxx 
with 'unsubscribe' in the Subject field.
______________________________________________________________
  TN-Bird Net is owned by the Tennessee Ornithological Society 
       Neither the society(TOS) nor its moderator(s)
        endorse the views or opinions expressed
        by the members of this discussion group.
 
         Moderator: Wallace Coffey, Bristol, TN
                 wallace@xxxxxxxxxxxxxxxxxxx

_____________________________________________________________
     Visit the Tennessee Ornithological Society
          web site at http://www.tnbirds.org
* * * * * * * * * * * * * * * * * * * * * * * * * * * * *
Topographical Maps located at http://topozone.com/find.asp

_____________________________________________________________

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