[THIN] Re: usrclass.dat not giving up the ghost - taking out servers, driving me nuts

  • From: "Greg Reese" <gareese@xxxxxxxxx>
  • To: thin@xxxxxxxxxxxxx
  • Date: Wed, 14 May 2008 16:47:58 -0500

are you using redirected folders in the profile or via gpo?

On Wed, May 14, 2008 at 4:35 PM, Andrew Wood <andrew.wood@xxxxxxxxxxxxxxxx>
wrote:

>  I've got an interesting issue with down sessions on citrix servers.
>
>
>
> Servers are Windows 2003Sp2 + Presentation Server 4.5SP1 – and this still
> happens with SP2..
>
>
>
> I've eliminated printing (in that users can't print) and AV (it happens
> with or without the AV client). We're running uhpclean 1.6d.  Servers are
> publishing apps to remote clients – apps are office + a document management
> system.
>
>
>
> Once there is one down session (reason as yet unknown) – the down sessions
> stack up. After 2 or 3 the server becomes unresponsive for users and they
> disconnect. Oddly, disable the server and then after a while, all the down
> session clear up and anyone who hasn't given up can work just fine. This
> takes @ 5-10 mins.
>
>
>
> Looking at the profiles left on a server with the problem - everyone one
> has usrclass.dat locked. Looking the registry, all permissions seem ok; the
> profile can be unloaded – but the file remains on the server undeleteable
> until the server is rebooted.
>
>
>
> New users connecting to the server while the 'down' sessions are active get
> a message that their authentication process is happening.... and thats it
> that process will remain active
>
>
>
> I've got edgesight running – and its telling me little other than the
> server is unresponsive.
>
>
>
> While we're running 4.5 the hcaservice seems to get paused/locked so that
> the server is never disabled – this obviously doesn't help.
>
>
>
> Anyone any suggestions as to what to look at next?
>
>
>
> Tia.
>
>
>
> a.
>
>
>
> Andrew
>
>
>
>
>
> Gilwood CS Ltd
>
> Registered Office :  Mount Ashbrooke, Holmland Buildings, Tunstall Road,
> Sunderland, UK, SR2 7RR. No. 6099397 England
>
>
>

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