[THIN] Re: user disconnects
- From: "Lucas Boyken" <lboyken@xxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Wed, 11 Jun 2003 13:28:33 -0500
Could it be a corrupt VPN configuration for this user? Or is the VPN
encompassing the entire remote office LAN? If that is the case, then
never mind the before mentioned question.
Lucas W. Boyken
Computer Systems Associates
Account Manager / Technical Representative
lboyken@xxxxxxxxx
Company Phone: 800.222.7601
Office Phone: 515.332.2751
Fax: 515.332.5687
-----Original Message-----
From: John Knightly [mailto:jknightly@xxxxxxxxxxxxxxxxxx]=20
Sent: Wednesday, June 11, 2003 1:28 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: user disconnects
VPN connection via T1. The other users in the office connect the same
way, and have no issues.=3D20
-----Original Message-----
From: Marty [mailto:Marty@xxxxxxxxxxxx]=3D20
Sent: Wednesday, June 11, 2003 11:20 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: user disconnects
Is this user connecting via LAN or WAN?
----- Original Message -----
From: "Lucas Boyken" <lboyken@xxxxxxxxx>
To: <thin@xxxxxxxxxxxxx>
Sent: Wednesday, June 11, 2003 2:08 PM
Subject: [THIN] Re: user disconnects
> You might try moving the users patch cable from one Port on your=3D20=20
> Hub/Switch to another. Switch ports can go bad, however, it is a rare
> thing to happen. Other than that, I would slap a cable tester on=20
> the=3D20 line and check for continuity, etc. One last thing, you =
could=20
> sniff=3D20 that portion of the network. That would give you a great=20
> indication=3D20 of whether you have a chatty NIC or if there is =
another=20
> problem. Most
> likely, though, it is the user's NIC and / or configuration of the NIC
> in the OS. =3D3D20
>
>
> Lucas W. Boyken
> Computer Systems Associates
> Account Manager / Technical Representative
> lboyken@xxxxxxxxx
> Company Phone: 800.222.7601
> Office Phone: 515.332.2751
> Fax: 515.332.5687
>
>
> -----Original Message-----
> From: John Knightly [mailto:jknightly@xxxxxxxxxxxxxxxxxx]=3D3D20
> Sent: Wednesday, June 11, 2003 1:04 PM
> To: thin@xxxxxxxxxxxxx
> Subject: [THIN] user disconnects
>
>
> I have one user in a remote office that is having timeout issues=20
> when=3D20 she steps away from her desk. There are no timeouts =
specified=20
> in her=3D20 user account, or on the citrix server, and no other users =
in
> that=3D20 office is having a problem. The user is on WinXP pro, using =
a=20
> custom=3D20 ICA to MF1.8a. I'm starting to think that something might =
> be wrong=3D20 with her NIC or Cat5 drop. Any advise? =3D3D20 John =
Knightly
> =3D3D20
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> Designed to facilitate efficient resolution of your technical=3D20=20
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Designed to facilitate efficient resolution of your technical
server-based questions, issues and incidents, technical support is a few
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via our online support helpdesk, our certified engineers resolve them
while you monitor the progress, and your systems get back to 99.9%
up-time in no time. http://www.99point9.com=20
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For Archives, to Unsubscribe, Subscribe or=20
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