[THIN] Re: timeout issue for Citrix newbee

Hi Jim
 
Sorry, this has now been narrowed down to 1 site. And yes all the users (2) on 
that site are having problems. However when citrix freezes up, the internet 
still works ok, so not so sure if it is a network thing, but you might be 
right. I am also looking into the pc thing, as I suspect both pc's might have 
been from the same image.
 
Thanks
 
Patrick



----- Original Message ----
From: "Medeiros, Jim" <Jim.Medeiros@xxxxxxxxxxxxxxxxx>
To: thin@xxxxxxxxxxxxx
Sent: Thursday, October 9, 2008 4:03:47 PM
Subject: [THIN] Re: timeout issue for Citrix newbee


Patrick, this sounds like a network problem.  Are all the users at these two 
sites having problems?  Could also be their PC or network card/connection.  
 
Thank you,
 
Jim Medeiros

________________________________

From:thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of 
Patrick
Sent: Thursday, October 09, 2008 10:05 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] timeout issue for Citrix newbee
 
Hi Guys,
 
I recently had to investigate why user on a certain site keep getting frozen 
out of a citrix hosted app. We have about 7 sites and this is happening on 2 
the others are fine. I had to uninstall the ica client, and re-install, but 
that has not helped.
 
The freezing happens even though the users session is not idle. Any pointers 
would be greatly appreciated.
 
 
 
Thanks
 
Patrick
 
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