[THIN] Re: ssl error 61 when launching application from Citrix

Sohail,

Maybe the Thawte root certs on the client need updated (
http://www.thawte.com/roots/).

Check to see which root cert and/or intermediary cert your cert uses and 
make sure they're installed on the broken clients.

Tony




"Sohail Qadir" <qadir.sohail@xxxxxxxxx> 
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06/19/2008 01:48 PM
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[THIN] ssl error 61 when launching application from Citrix






Hi Guys,
 
Can some one help me with this because I am stumped on this one. I have 
two citrix presentation servers installed and they load balance all the 
apps with a web interface and secure gateway installed on a third server 
which sits in the DMZ.
 
Yesterday my certificate expired on the secure gateway and I installed a 
new certificate from thawte and tested okay but some users complained that 
they were getting ssl error 61: You have not chosen to trust, the 
certificate. If I log in the same user on a different pc she logs in fine 
and can launch all the applications. I have upgraded her citrix client to 
the latest one with no luck. 
 
Any suggestions will be greatly appreciated.
 
Regards
 
Sohail Qadir



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