[THIN] Re: printer aggravation

Maybe we're just doing something wrong Greg ;)

________________________________

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Greg Reese
Sent: Thursday, September 27, 2007 10:08 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: printer aggravation


I am running PS 4.5 with v10.0 of the client.  We've also got HP thin
clients with XPe in the mix.  That isn't helping matters.


On 9/27/07, Jason Patten <jasoncitrix@xxxxxxxxx> wrote: 

        with Presentation server 4?  We do have to make sure our clients
have at least 9.2webclient.   I have been upgrading them to 10.0 or 10.1
for the most part and it seems to work for I'd say close to 98% of the
users, maybe better than that.   Out of the close to 800 concurrent
users we have Id say I have at most 10 users that simply cannot print
using universal driver. 
        
        
        
        
        On 9/27/07, Greg Reese <gareese@xxxxxxxxx> wrote: 

                I have a tough time with the universal driver.  it has
been hit or miss for us.  Most of the time, users get get blank pages
out of it. 
                
                
                
                On 9/27/07, Beckett, William (Bill)
<WBECKETT@xxxxxxxxxxxxx > wrote: 

                        Along these same lines, what is the advantage of
the universal driver or better question, enforcing universal for all
printers? Obviously not having to install 100 drivers on your citrix box
is the obvious answer but what if you only have a handful of drivers to
worry about? Then you use universal if someone has say a home printer
they need to connect fom the outside. 

________________________________

                        From: thin-bounce@xxxxxxxxxxxxx [mailto:
thin-bounce@xxxxxxxxxxxxx <mailto:thin-bounce@xxxxxxxxxxxxx> ] On Behalf
Of Jason Patten
                        Sent: Thursday, September 27, 2007 9:27 AM
                        To: thin
                        Subject: [THIN] printer aggravation
                        
                         
                        
                        FOr the most part  I love the new Universal
printer, but even with that I am encountering various printers that do
not print.  Primarily I am having trouble with various Lexmark printers
and the HP LaserJet 1022.  
                        Currently by citrix policy I enforce universal
driver for all printers, but I am looking at creating an exemption
policy for those users that are having trouble with printing and trying
to setup a mapping for those paticular models that are giving me fits. 
                        
                        ANy ideas on the best way to go about that or
what drivers I should use?
                        I know currently there are issues with the
Lexmark X3550, Lexmark T520, and HP laserJet 1022
                        
                        Of course I also have issues with various users
running Mcaffee and its printer issues are always fun.

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