hi all got a mojor problem here with word templates. we´re using w2k sp3/fr2 terminal servers and got a clustered w2k sp4 file server. till now everything worked fine. suddenly users reported that their session hangs for a couple of minutes or even word stops responding. after a while i figured out that word templates are causing trouble. when i browse to the template folder on the file server the windows explorer hangs - happens on every w2k workstation machine which has the template folder mapped (same thing on ica-sessions). on the file server i can see that some templates are locked. on closing the locked file users can resume. i don´t understand why the files are displayed as locked - the folder is read-only for the users. anyone got an idea ? greets s. ******************************************************** This Week's Sponsor - RTO Software / TScale What's keeping you from getting more from your terminal servers? Did you know, in most cases, CPU Utilization IS NOT the single biggest constraint to scaling up?! Get this free white paper to understand the real constraints & how to overcome them. SAVE MONEY by scaling-up rather than buying more servers. http://www.rtosoft.com/Enter.asp?ID=147 ********************************************************* Useful Thin Client Computing Links are available at: http://thethin.net/links.cfm *********************************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thethin.net/citrixlist.cfm