[THIN] Re: citrix printing
- From: Alan Tropper <Alan.Tropper@xxxxxxxxxxxxx>
- To: "'thin@xxxxxxxxxxxxx'" <thin@xxxxxxxxxxxxx>
- Date: Tue, 13 Mar 2012 00:14:54 +0000
Hi Steve,
Thanks for the detailed info, that makes a lot of sense. I'll see what the mini
driver can do and test it out.
Cheers
Al
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of
Raffensberger, Stephen D
Sent: Monday, 12 March 2012 9:11 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: citrix printing
Hi Al,
Ricoh does things differently than most printer vendors. They store settings
like "staple" under HKCU\Software\Ricoh instead of under HKCU\Printers.
Therefore, the Citrix auto-create mechanism can't find those settings on the
client to pass them up to the server.
When you're logged on locally (as anyone, not just admin), you are working with
HKCU\Software\Ricoh as they intended. So I don't think it's a permission
problem.
If the users don't have to switch back and forth between staple and non-staple,
you can pre-populate HKCU\Software\Ricoh with a login script.
Ricoh had something called a "mini-driver" that stores settings under
HKCU\Printers. That works well but it may not be available anymore since they
came out with a new universal driver. I haven't had time to test the universal
driver to see where it hides things.
If you want the mini driver and can't find it on the Ricoh web site, let me
know. I'll get it to you somehow.
Steve Raffensberger
Produban US
sraffens@xxxxxxxxxxx<mailto:sraffens@xxxxxxxxxxx>
________________________________
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of
Alan Tropper
Sent: Monday, March 12, 2012 3:09 AM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] citrix printing
Hi All,
I have a need for some of our users who require the use for 'staple'
functionality on their printers through citrix. I have installed the native
driver on our Xenapp6.0 Win200R2 servers and although the users can see the
option in the printer preference settings to enable staples it is greyed out
and they are unable to enable.
When mapping the printer on the server logged on locally as admin I can change
setting, any ideas if this is a permission issue and where to enable for users?
The print driver in question is 'Ricoh Aficio MP C4500 PCL 6'
Any ideas be great!
Thanks
Al
Alan Tropper
Dept of Child Protection
Wintel Engineer
Tel: 621 76322
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