As Joe wrote here you need to add the Active Setup to the Desktop Settings on your personalization server. What is happening is that key is not being preserved therefore your (active) setup is running each time you login. You could also patch your mandatory profile with a populated active setup key but that would potentially break if the platform (and installed apps) changes. Adding Active Setup to the Desktop Settings in EM Personalization is the best and most flexible approach. Let me know if you're not sure how to do that. Regards, Jon From: Joe Shonk <joe.shonk@xxxxxxxxx> Reply-To: <thin@xxxxxxxxxxxxx> Date: Wed, 19 Jan 2011 14:06:22 -0700 To: <thin@xxxxxxxxxxxxx> Subject: [THIN] Re: appsense mandatory profiles Did you add the Active Setup keys to AppSense to record? Otherwise it¹ll run every time. Joe From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Bruce Ricker Sent: Wednesday, January 19, 2011 12:06 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] appsense mandatory profiles hello- just set up mandatory profiles on win2k8 rds for the first time. the .man setup seems to be loading, rather than .dat, so it is using the .man, however trying to load the profile it continues to go through Active Setup and we are using appsense 8.1. still continues to load "Personalized Settings" at logon. also does not delete cached copy, even though that policy is being applied... let me know what you think? gracias b