[THIN] Word 2003 autorecovery on Citrix

We have uncovered a little snag with Word 2003 on PS3. We have autorecovery 
setup in Word, saving to a network drive (W:). Autosave files are saved in W: 
perfectly. If I terminate winword.exe on a server and restart it, autorecovery 
works just fine. However, if I run Word on another server, Word doesn't notice 
the autorecovery files, even though they are in the same folder (W:). 
Similarly, if I start a new session on the original server, the autorecovery 
files are again ignored. The .asd recovery files may be opened manually but 
asking my users to deviate from years of practice opens up a world of pain.

So presumably there is more to autorecovery than just the presence of 
autorecovery files in the expected location. Does anyone know what that might 
be?

Angus

Other related posts: