[THIN] Re: Win2003 TS/PS4 user access error

  • From: "Jim Kenzig http://ThinHelp.com" <jkenzig@xxxxxxxxx>
  • To: thin@xxxxxxxxxxxxx
  • Date: Mon, 9 Jan 2006 08:10:17 -0800 (PST)

You are also making sure the Tick Box for Allow logon to terminal server is 
checked under the terminal services profile tab of the user in AD Users and 
computers right? If not they will not be able to access the server. 
JK
 
 
----- Original Message ----
From: Pavlo Ignatusha <>
To: Org Thin (E-mail) <thin@xxxxxxxxxxxxx>
Sent: Monday, January 09, 2006 10:54:53 AM
Subject: [THIN] Win2003 TS/PS4 user access error


Hi folks, 
I'm sure this is something simple but can not figure it out today... 
I'm building new PS4 farm. I already installed 2 Win2003 SP1 servers, Citrix 
and TS licensing and WI (these servers are not domain controllers). Created a 
group "Citrix Users" and put it in both server's "Remote Desktop Users" group. 
Servers are in the separate OU with no significant GPO applied (mostly "Not 
defined").
Problem: 
Administrators can connect to each server ICA/RDP and users can not. If I try 
full PN client it just reports "Incorrect credentials". RDP to a server desktop 
displays 2 error windows and logs user off after you click "OK" in both error 
windows.:
Connection error 
The desktop you're trying to open is curently enabled only for 
administrators.Contact your administrator, bla-bla-bla. 
Second error window 
Logon message 
To log on to this remote computer you must have Terminal Server User Access 
permissions on this computer. By default members of Remote Desktop Users group 
has these permissions.If you're not a member you need these permissions granted 
manually.
Well, I tried putting user accounts directly into Remote Desktop Group on the 
TS server, tried editing RDP connection permissions to grant TS user access to 
a user account- nothing works. Event viewer just shows these errors as 
application popups event 26 under System events and Security log shows these as 
normal logon/logoffs.
Other info: AD 2003 SP1, existing XPFR3/SP4 farm on Win2000 working fine. 
I'm sure it must be some Win2003 security or TS config issue. I'm very new to 
Win 2003 TS so I could have missed something simple.
Any directions are very appreciated. 
Thanks, 
Pavlo Ignatusha 
Systems Network Coordinator 
Pembroke Regional Hospital 
tel. (613) 732-3675 #6150 
fax. (613) 732-9986 
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