[THIN] Re: Web Interface 5.2 client deployment issue

Thanks for all the info Warren :)

-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Warren Simondson
Sent: Tuesday, October 27, 2009 1:16 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Web Interface 5.2 client deployment issue

Hi Jeremy 

Yes we eventually worked this out and posted it on the Citrix Forums.
The link to the forun is:

and the answer to fix this issue is below:

Download XA 5.0 FR2 CD from my citrix.
Copy the clients and folder structure fom the XA 5.0 FR2 CD to
C:\Program Files\Citrix\Web Interface\5.2.0\Clients

The strcuture should now be:

C:\Program Files\Citrix\Web Interface\5.2.0\Clients\Windows\Online
Plug-in and contain CitrixOnlinePluginWeb.exe

C:\Program Files\Citrix\Web Interface\5.2.0\Clients\Java
C:\Program Files\Citrix\Web Interface\5.2.0\Clients\Mac 

etc...you will see this on he FR2 CD.

Now this still didn't work. Why because, as Citrix seem to forget, most
people will be doing an upgrade of the WI from 
and earlier version, not a fresh install - in my case upgrade from
5.1.2. So well done to Citrix for the lack of 
documentation in changing the client folder structure. Also most people
will only download the webinterface.exe file 
from My Citrix so if Citrix emplyees are listening - ensure you put a
big note on this download page of the changes to 
the client structure and th requirement to download the latest clients.

Okay, now for everyone who did an upgrade:

Create the folder strcture as earlier stated and include all of the
clients you need.
Ensure there is no residue from old clients in the client folder. eg. No
ica32, java32 etc folders.
Open the ne WI management console and select your existing WI site. This
will of course have been updated in the WI 
install.
Select Client Deployment on the right.
The box pops up as to which client you want deployed - Choose all 3 -
Native, java and RDP and press OK and close 
the management console.
Try to logon to WI from a client machine with no client and you should
find that the client deployment will now go 
directly to your server and not the Citrix download site.
Go back to WI management console and untick the clients you don't want
to deploy. Everything should now be working.

My guess is that because of the upgrade, the client deployment
configuration file h not correctly been reset. After 
choosing a different option on the client deployment screen, it appears
to rewrite theinfoatin correctly.

I hope this helps everyone.
-- 
Warren Simondson

Ctrl-Alt-Del IT Consultancy Pty Ltd

Website: http://www.ctrl-alt-del.com.au








On Tue, Oct 27th, 2009 at 11:13 AM, Jeremy Saunders
<Jeremy.Saunders@xxxxxxxxxxxxxx> wrote:

> Hey Warren,
> 
> Any word on this Web Interface fix yet?
> 
> Cheers,
> Jeremy.
> 
> -----Original Message-----
> From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]
> On
> Behalf Of Warren Simondson
> Sent: Monday, October 12, 2009 2:08 PM
> To: thin@xxxxxxxxxxxxx
> Subject: [THIN] Re: Xenapp4.5 FP5 upgrade to XenApp 5 FP2
> 
> Try and avaoid Web Interface 5.2 for a while until they fix the
> client
> deployment issue. Java 
> fallback is not functioning correcty and users are sent to the
> citrix
> website to download the client 
> by default, with no immediate fix available as yet. Yes you can
> modify
> the webinterface.conf file, 
> but Citrix have changed quite a bit in this one.
> -- 
> Warren Simondson
> 
> Ctrl-Alt-Del IT Consultancy Pty Ltd
> 
> Website: http://www.ctrl-alt-del.com.au
> 
> 
> 
> 
> 
> 
> 
> 
> On Mon, Oct 12th, 2009 at 1:05 PM, alan tropper
> <alan.tropper@xxxxxxxxxxxxx> wrote:
> 
> > Thanks for the info Jeremy, I'll run through it all!!! :-)
> > 
> >  
> > 
> > ________________________________
> > 
> > From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]
> On
> > Behalf Of Jeremy Saunders
> > Sent: Monday, 12 October 2009 9:57 AM
> > To: thin@xxxxxxxxxxxxx
> > Subject: [THIN] Re: Xenapp4.5 FP5 upgrade to XenApp 5 FP2
> > 
> >  
> > 
> > Hi Al,
> > 
> >  
> > 
> > It really depends on what it's being used for. Carl posted the
> > upgrade doco that explains all the extra pieces that now come with
> > it: http://support.citrix.com/article/ctx122303.
> > 
> >  
> > 
> > I also think that.
> > 
> > VM Hosted Apps is a beauty -
> >
>
http://support.citrix.com/proddocs/index.jsp?lang=en&topic=/xenapp/ps-li
> brary-wrapper.html
> > 
> > And perhaps Power and Capacity management -
> >
>
http://support.citrix.com/proddocs/index.jsp?lang=en&topic=/xenapp/ps-li
> brary-wrapper.html
> > 
> >  
> > 
> >  
> > 
> > Cheers,
> > 
> > Jeremy.
> > 
> >  
> > 
> > From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]
> On
> > Behalf Of alan tropper
> > Sent: Monday, October 12, 2009 9:15 AM
> > To: thin@xxxxxxxxxxxxx
> > Subject: [THIN] Xenapp4.5 FP5 upgrade to XenApp 5 FP2
> > 
> >  
> > 
> > Hi All,
> > 
> >  
> > 
> > I would like to upgrade our citrix environment from 4.5 to 5 with
> the
> > latest FP2, along with upgrading the web interface to the latest
> > version.
> > 
> >  
> > 
> > However from a business point of view I need to outline the major
> > benefits for upgrading and the main one I can see is that
> Edgesight
> > monitoring is introduced in XenApp5.0.
> > 
> >  
> > 
> > What other major benefits will I get from the upgrade?
> > 
> >  
> > 
> > Cheers
> > 
> >  
> > 
> > Al
> > 
> >  
> > 
> > Alan Tropper
> > 
> > Enterprise Servers
> > 
> > Customer Service Centre
> > 
> > Information and Communication Technologies
> > 
> > Department of Education and Training | 151 Royal Street, East
> Perth
> > WA 6004
> > 
> > Tel: (08) 9264 5550 or 5555 | Fax: (08) 9264 4701 |
> > alan.tropper@xxxxxxxxxxxxx <mailto:alan.tropper@xxxxxxxxxxxxx> 
> > 
> >  
> > 
> > ________________________________
> > 
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