[THIN] Re: Way OT
- From: Matt Kosht <matt.kosht@xxxxxxxxx>
- To: thin@xxxxxxxxxxxxx
- Date: Tue, 3 May 2005 21:11:42 -0400
There is simply no avoiding on-call 24 hr support in IT. Everyone I know in
the IT world is on call at least part of the time. I have lived with this
for almost 18 years with a family and kids. My systems are fairly stable
because I spend time testing changes/upgrades during normal work hours in a
good sandbox environment. Windows is the worst for unexplainable gotchas.
Also spend time mentoring/documenting your troubleshooting processes to
others so you can share the "joy". Get a PC in a room that has a
connection(broadband preferably) to the office where you won't disturb
everyone else while fixing something in the middle of the night. As Red
Green would say we're all in this together.
On 5/3/05, Bill Beckett <beckett.bill@xxxxxxxxx> wrote:
>
> Ok guys, Way OT but want to get opinions/feedback here. Those of you
> on 24 hr support....what do you do for the 3AM calls? What about those
> with family...wife/kids and 3AM calls? Those of you not 24 hrs, would
> you agree to 24 hr support?
> ********************************************************
> This Weeks Sponsor: ThinPrint GmbH
> Now available: The new version .print Engine 6.2 with SSL encryption
> and certificate management.
> http://www.thinprint.com
> **********************************************************
> Useful Thin Client Computing Links are available at:
> http://thin.net/links.cfm
> ThinWiki community - Excellent SBC Search Capabilities!
> http://www.thinwiki.com
> ***********************************************************
> For Archives, to Unsubscribe, Subscribe or
> set Digest or Vacation mode use the below link:
> http://thin.net/citrixlist.cfm
>
Other related posts:
